Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Languages
Timeline
AdministrativeAssistant
Ourania Ntrizi

Ourania Ntrizi

Network Engineer & Junior Software Developer
Athens

Work Preference

Work Type

Full TimePart Time

Location Preference

RemoteHybridOn-Site

Summary

With Bachelor’s in Computer Engineering. Passionate about full-stack development and AI, with hands-on experience building web applications in React, Node.js, Firebase, PHP/Laravel, and Python. Strong problem-solving skills from technical support roles, combined with a solid foundation in front-end and back-end development. Motivated to contribute to innovative projects and grow as a full-stack developer.

Overview

3
3
years of professional experience
5
5
Certifications
3
3
Languages
7
7
years of post-secondary education

Work History

Network Engineer

Nova Telecommunications & Media – Athens, Greece
10.2024 - Current
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
  • Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
  • Monitored and maintained network and software components according to established guidelines and best practices.
  • Improved network performance by monitoring, troubleshooting, and resolving complex technical issues.

Tech Support Agent

CQS
05.2024 - 10.2024
  • Walked individuals through basic troubleshooting tasks.
  • Resolved issues with systems, hardware and telephones quickly and accurately.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Resolved complex technical issues for better client experience and smoother operations.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Submitted service tickets for equipment maintenance requests.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.

Web Developer - Support

Wide Services
11.2022 - 04.2023
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
  • Provided front-end development support, creating visually appealing designs that aligned with brand standards.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Interacted independently with students using distance education technologies such as Moodle, Zoom, and e-mail.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Customized Moodle LMS front-end UI and maintained e-learning platforms.
  • Gained hands-on experience with responsive design and content management.

Education

Bachelor of Science - B.Sc. Computer Engineering

University of Peloponnese
Sparti
10.2018 - 04.2025

Skills

Teamwork and collaboration

Certification

IBM Generative AI Engineering Specialization (2025)

Additional Information

  • Driving License (B)
  • Hobbies: Coding, Gaming, Traveling

Languages

English
Advanced (C1)
Greek
Bilingual or Proficient (C2)
Bulgarian
Bilingual or Proficient (C2)

Timeline

IBM Generative AI Engineering Specialization (2025)

07-2025

Network Engineer

Nova Telecommunications & Media – Athens, Greece
10.2024 - Current

Tech Support Agent

CQS
05.2024 - 10.2024

Mastering Laravel Framework & PHP

04-2024

Meta Front-End Developer Specialization

07-2023

Full-Stack Web Developer – LinkedIn Learning

01-2023

Web Developer - Support

Wide Services
11.2022 - 04.2023

AWS Cloud Foundations

02-2022

Bachelor of Science - B.Sc. Computer Engineering

University of Peloponnese
10.2018 - 04.2025
Ourania NtriziNetwork Engineer & Junior Software Developer