Ourania Theodorakopoulou
Athens,I
Overview
21
21
years of professional experience
1
1
Certification
3
3
Languages
Work History
Route Settle Planner - Copywriter - Data Entry
Heineken / Amstel - Athenian Brewery S.A.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Spearheaded change management initiatives, fostering a culture of continuous improvement throughout the organization.
- Developed detailed event reports, documenting all aspects of each event.
- Negotiated contracts with vendors, securing competitive pricing and favorable terms for the organization.
Receipt of Orders - Data Entry
AB Basilopoulos S.A.
- Compared transcribed data with source document to detect and correct errors.
- Updated and maintained customer information, documents and records.
- Managed and organized documents for data entry tasks.
- Organized, sorted, and checked input data against original documents.
Customer support -Incoming calls management
- Program Sap - Logistics
Βlind typing system
Customer support -Incoming calls management
Rania's Jewelry
06.2021 - 08.2021
Telephone operator - Route settle planner
6 2010 - 10.2020
- Customer service as a telephone operator of incoming calls and receipting orders.
Manager - Digital Marketing - Data Entry
Rania's Jewelry
11.2014 - 10.2018
- Inbound order management company.
Personal Assistant - Data Entry
Alterphone
06.2017 - 09.2017
- Facilitated transportation to and from appointments.
- Helped clients to maintain independence and quality of life.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Identified needs and coordinated plans for travel and out-of-town functions.
Teacher of course: Communication techniques and entrepreneurship
IEK of Patra - School after high school
06.2010 - 10.2015
Εconomy administration
09.2003 - 12.2009
- Incoming call management and secretarial support of medical appointments
Support of incoming calls and sale of deposit products
Eurobank S.A.
05.2008 - 10.2008
High school - Management of economics
09.2000 - 06.2003
- Direction: Accounting - financial services officer
Education
BACHELOR - BUSINESS ADMINISTRATION -
Univercity of Patra, Greece
High school - Management Accounting - undefined
High school diploma, Patra
Εconomy administration - undefined
Financial direction
High school - Management of economics - undefined
Direction: Accounting - financial services officer
Skills
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Internet
Management
Soft one
Commercial
Personal Information
- Place of Birth: Patra
- Date of Birth: 08/24/85
- Gender: Female
- Nationality: Greek
- Driving License: B' Category
- Marital Status: Single
Certification
Data entry
Timeline
Data entry
05-2024
Customer support -Incoming calls management
Rania's Jewelry
06.2021 - 08.2021
Personal Assistant - Data Entry
Alterphone
06.2017 - 09.2017
Manager - Digital Marketing - Data Entry
Rania's Jewelry
11.2014 - 10.2018
Teacher of course: Communication techniques and entrepreneurship
IEK of Patra - School after high school
06.2010 - 10.2015
Support of incoming calls and sale of deposit products
Eurobank S.A.
05.2008 - 10.2008
Εconomy administration
09.2003 - 12.2009
High school - Management of economics
09.2000 - 06.2003
Route Settle Planner - Copywriter - Data Entry
Heineken / Amstel - Athenian Brewery S.A.
Receipt of Orders - Data Entry
AB Basilopoulos S.A.
Customer support -Incoming calls management
Βlind typing system
Telephone operator - Route settle planner
6 2010 - 10.2020
BACHELOR - BUSINESS ADMINISTRATION -
Univercity of Patra, Greece
High school - Management Accounting - undefined
High school diploma, Patra
Εconomy administration - undefined
Financial direction
High school - Management of economics - undefined
Direction: Accounting - financial services officer