Summary
Overview
Work History
Education
Skills
Technical Skills
Interests
Timeline
Generic
Panagiota Lymperopoulou

Panagiota Lymperopoulou

Tripoli

Summary

Detail-oriented and customer-focused professional with extensive experience in front-facing roles, including administrative support and hospitality. Adept at managing schedules, handling communications, and ensuring seamless daily operations with professionalism and discretion. Strong ability to anticipate client and team needs, delivering high-quality service and fostering positive interactions. Committed to creating an organized, welcoming, and efficient work environment, always prioritizing customer satisfaction and operational excellence.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Flight Attendant

Aegean Airlines
Athens, Attica
11.2023 - 05.2024

A Greek Airline awarded as the Best Regional Airline in Europe.

  • Ensuring passenger safety and compliance with aviation regulations by conducting safety briefings, demonstrating the use of emergency equipment, and performing safety checks
  • Providing exceptional customer service by addressing passenger needs, answering questions, and offering assistance with seating, luggage, and special requests
  • Delivering in-flight services including meal and beverage distribution, ensuring a high standard of hospitality and attention to detail
  • Managing and resolving conflicts or emergencies calmly and efficiently, maintaining a positive atmosphere and ensuring passenger comfort
  • Collaborating with the flight crew to ensure smooth operations and effective communication throughout the flight
  • Administering first aid when necessary and handled medical emergencies with professionalism and care

Polyvalent F&B

Club Med Resorts
Val-d'Isère, French Alpes
11.2022 - 04.2023

An All Inclusive 5 Star Resort, Exclusive Collection, located in French Alpes, with a capacity of 600 people.

  • Providing high-end dining service to guests, ensuring a luxurious and memorable dining experience through meticulous attention to detail and personalized customer care
  • Maintaining a thorough knowledge of the menu, including seasonal dishes and wine pairings, while offering recommendations to enhance guest satisfaction and dining experience
  • Managing guest inquiries and special requests with professionalism and efficiency, ensuring timely and accurate delivery
  • Maintaining the hotel's standard of excellence
  • Collaborating with other departments such as kitchen staff and management to ensure seamless service and resolve any issues promptly
  • Maintaining a clean and organized dining area, adhering to health and safety standards

Customer Service & Administration Assistant

Badounas Jewelry
Tripoli, Arcadia
12.2021 - 10.2022

A High Class Jewelry Store, based in Tripoli.

  • Providing administrative support, managing daily office tasks, scheduling appointments, and ensuring smooth office operations
  • Assisting customers with high-end jewelry purchases, offering personalized service and expert product knowledge to enhance the shopping experience
  • Assisting with online order preparation, inventory management, product descriptions, and quality control
  • Coordinating packaging and shipping to ensure timely, accurate delivery for customer satisfaction
  • Managing customer inquiries and issues with professionalism and efficiency fostering strong customer relationships
  • Maintaining and updating the online store, including product listings, pricing, image editing and promotional activities to drive online sales

Head Waitress

Evita Cafe Bar Restaurant
Xiropigado, Arcadia
06.2018 - 09.2021

A seaside Lounge Cafe Bar/ Restaurant at Xiropigado, Arcadia.

  • Coordinating daily operations, ensuring high standards of cleanliness, service, and customer satisfaction
  • Managing the cash register and handled transactions
  • Providing exceptional table service, taking orders, and serving food and beverages to customers
  • Addressing and resolving customer inquiries to ensure a positive dining experience
  • Managing inventory and coordinated supply orders

Education

Geography Department

Harokopio University
Athens, Greece

Cabin Crew Attenstation

Aegean Airlines
Athens, Greece
04.2001 -

English Language

LRN Level 3 Certificate in ESOL International (C2)

French Language

Certificat Pratique De Langue Francaise (B2)

Skills

  • Communication & Cultural Awareness

  • Organization & Attention to Detail

  • High Level Performance Under Pressure & Adaptability

  • Time Management & Multitasking

  • Active Listening & Problem Solving

  • Empathy

  • Team Spirit & Cooperation

  • Ability & Confidence to Sell

Technical Skills

  • Image Editing
  • Email Management
  • Basic Excel & Word Knowledge

Interests

Running

Tennis

Piano

Chess

Timeline

Flight Attendant

Aegean Airlines
11.2023 - 05.2024

Polyvalent F&B

Club Med Resorts
11.2022 - 04.2023

Customer Service & Administration Assistant

Badounas Jewelry
12.2021 - 10.2022

Head Waitress

Evita Cafe Bar Restaurant
06.2018 - 09.2021

Cabin Crew Attenstation

Aegean Airlines
04.2001 -

Geography Department

Harokopio University

English Language

LRN Level 3 Certificate in ESOL International (C2)

French Language

Certificat Pratique De Langue Francaise (B2)
Panagiota Lymperopoulou