Panagiotis Chaitidis
Supervisor
Thessaloniki
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable employee seeking Beach Manager position. Offering excellent communication and good judgment.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Food and Beverage Assistant
Ikos Aria
Kos
01.2022 - Current
- Integrated service and team management strategies to boost business profits.
- Trained new staff members on company policies and procedures.
- Assisted with conducting pre-shift meetings to review specials, menu changes and house counts.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained high personal grooming standards and uniform presentation.
Bar Supervisor
Ikos Aria
Kos
01.2021 - 12.2021
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Followed strict recipes and drink measurements to minimize product used.
- Completed bar opening and closing procedures.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Improved customer service rankings by resolving issues quickly and accurately.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
Beach Manager
Ikos Aria
Kos
02.2019 - 12.2020
- Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
- Maintained surveillance of patrons on beach and acted immediately and appropriately to secure safety in event of emergency.
- Inspected recreational equipment prior to each shift to detect damage and wear.
- Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
- Assessed recreational facilities for cleanliness, collecting chairs and umbrellas and disposing of trash in proper receptacles.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised staff of 22 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Barista
Kaisis
Thessaloniki
01.2018 - 11.2018
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Cleaned counters, machines, utensils and seating areas daily.
Steel Worker
Archway
London
02.2017 - 12.2017
- Loaded, unloaded and moved material to and from storage and production areas.
- Restocked items on shelves and bins to keep inventory available.
- Adhered to company policies, safety procedures and performance standards.
- Performed general housekeeping and cleaning tasks.
- Learned some stainless steel skills
Beach Manager
Sani Beach Hotel
Halkidiki
03.2014 - 11.2016
- Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
- Inspected recreational equipment prior to each shift to detect damage and wear.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Supervised staff of 11-20 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Beach Boy
Sani Beach Hotel
Halkidiki
06.2013 - 11.2013
- Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
- Assessed recreational facilities for cleanliness, collecting chairs and umbrellas and disposing of trash in proper receptacles.
- Wiped down beach furniture and equipment to maintain cleanliness.
- Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
- Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
- Issued tickets to customers and collected payment and fees for desired services.
Farm Worker
Kariofillakis
Thessaloniki
01.2012 - 05.2013
- Utilized trucks or carts to move equipment, poultry and livestock from one location to another.
- Assisted farmers with feeding and watering cows, sheep, goats and pigs.
- Employed milking machines to milk farm animals such as cows, collecting samples of milk for laboratory analysis.
Education
High School Diploma -
1o Epal Stavroupolis
Greece 01.2007 - 12.2011
Skills
Menu development
Staff supervision
Inventory management
Proficient vision
Proficient hearing
Preparation techniques
Teambuilding
Organization and Time Management
Multitasking Abilities
Maintenance and Repair
Data Entry
Critical Thinking
Timeline
Food and Beverage Assistant
Ikos Aria
01.2022 - Current
Bar Supervisor
Ikos Aria
01.2021 - 12.2021
Beach Manager
Ikos Aria
02.2019 - 12.2020
Barista
Kaisis
01.2018 - 11.2018
Steel Worker
Archway
02.2017 - 12.2017
Beach Manager
Sani Beach Hotel
03.2014 - 11.2016
Beach Boy
Sani Beach Hotel
06.2013 - 11.2013
Farm Worker
Kariofillakis
01.2012 - 05.2013
High School Diploma -
1o Epal Stavroupolis
01.2007 - 12.2011