Panagiotis Chaitidis
Supervisor
Thessaloniki
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable employee seeking Beach Manager position. Offering excellent communication and good judgment.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Food and Beverage Assistant
Ikos Aria
Kos
01.2022 - Current
- Integrated service and team management strategies to boost business profits.
- Trained new staff members on company policies and procedures.
- Assisted with conducting pre-shift meetings to review specials, menu changes and house counts.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained high personal grooming standards and uniform presentation.
Bar Supervisor
Ikos Aria
Kos
01.2021 - 12.2021
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Followed strict recipes and drink measurements to minimize product used.
- Completed bar opening and closing procedures.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Improved customer service rankings by resolving issues quickly and accurately.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
Beach Manager
Ikos Aria
Kos
02.2019 - 12.2020
- Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
- Maintained surveillance of patrons on beach and acted immediately and appropriately to secure safety in event of emergency.
- Inspected recreational equipment prior to each shift to detect damage and wear.
- Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
- Assessed recreational facilities for cleanliness, collecting chairs and umbrellas and disposing of trash in proper receptacles.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised staff of 22 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Barista
Kaisis
Thessaloniki
01.2018 - 11.2018
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Cleaned counters, machines, utensils and seating areas daily.
Steel Worker
Archway
London
02.2017 - 12.2017
- Loaded, unloaded and moved material to and from storage and production areas.
- Restocked items on shelves and bins to keep inventory available.
- Adhered to company policies, safety procedures and performance standards.
- Performed general housekeeping and cleaning tasks.
- Learned some stainless steel skills
Beach Manager
Sani Beach Hotel
Halkidiki
03.2014 - 11.2016
- Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
- Inspected recreational equipment prior to each shift to detect damage and wear.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Supervised staff of 11-20 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Beach Boy
Sani Beach Hotel
Halkidiki
06.2013 - 11.2013
- Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
- Assessed recreational facilities for cleanliness, collecting chairs and umbrellas and disposing of trash in proper receptacles.
- Wiped down beach furniture and equipment to maintain cleanliness.
- Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
- Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
- Issued tickets to customers and collected payment and fees for desired services.
Farm Worker
Kariofillakis
Thessaloniki
01.2012 - 05.2013
- Utilized trucks or carts to move equipment, poultry and livestock from one location to another.
- Assisted farmers with feeding and watering cows, sheep, goats and pigs.
- Employed milking machines to milk farm animals such as cows, collecting samples of milk for laboratory analysis.
Education
High School Diploma -
1o Epal Stavroupolis
Greece 01.2007 - 12.2011
Skills
Menu development
Timeline
Food and Beverage Assistant
Ikos Aria
01.2022 - Current
Bar Supervisor
Ikos Aria
01.2021 - 12.2021
Beach Manager
Ikos Aria
02.2019 - 12.2020
Barista
Kaisis
01.2018 - 11.2018
Steel Worker
Archway
02.2017 - 12.2017
Beach Manager
Sani Beach Hotel
03.2014 - 11.2016
Beach Boy
Sani Beach Hotel
06.2013 - 11.2013
Farm Worker
Kariofillakis
01.2012 - 05.2013
High School Diploma -
1o Epal Stavroupolis
01.2007 - 12.2011
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