Summary
Overview
Work History
Education
Skills
Websites
Technical Skills
Timeline
Generic
Panagiotis Konstantinopoulos

Panagiotis Konstantinopoulos

Customer Service Officer | Certified Data Science Professional
Istiaia

Summary

Seeking a remote-friendly role in Financial Analysis, Compliance, Data Analysis, or Risk Management where I can leverage my analytical and technical skills.

Experienced banking professional with 7 years of expertise in financial transaction management, data analysis, and regulatory compliance. Proficient in Excel, with foundational knowledge of Power BI, Tableau. Additionally, experienced in advisory support for investment and insurance products. Seeking a remote-friendly role in Financial Analysis, Compliance, Data Analysis, or Risk Management.

Overview

7
7
years of professional experience
1
1
Language

Work History

Head Teller, ATM/APS Supervisor & Customer Service Officer (CSO)

Alpha Bank
04.2018 - 11.2024
  • Managed cash transactions and ensured high-accuracy processing
  • Supervised the maintenance and operation of ATM and APS machines
  • Provided advisory support on insurance and investment products
  • Ensured compliance with banking procedures and regulatory standards

Education

Degree - Economics

University of Crete

Skills

  • Power BI

  • Tableau

  • Python

  • Excel

  • Pivot Tables

  • Banking regulations

Cash handling expertise

Know-your-customer principles

ATM servicing

Customer service

Problem-solving

Verbal and written communication

Attention to detail

Analytical thinking

Technical Skills

Power BI, Tableau, MySQL, Python (basic knowledge), Excel (Pivot Tables, VLOOKUP, Macros), Reporting, Banking regulations, Risk Management

Timeline

Head Teller, ATM/APS Supervisor & Customer Service Officer (CSO)

Alpha Bank
04.2018 - 11.2024

Degree - Economics

University of Crete

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Panagiotis KonstantinopoulosCustomer Service Officer | Certified Data Science Professional