Panagiotis Lykouridis
Kesariani
Summary
Technology Expert with more than 20 years of experience in Information Technology roles varying from IT Infrastructure & Operations, Client Management, Enterprise Architecture, Business Continuity, Governance, Policies & Procedures. Demonstrated history of working in manufacturing and oil & gas energy industries on local and international positions. Well Skilled in Negotiation, Service-Level Agreements (SLA), IT Strategy.
Overview
28
28
years of professional experience
Work History
Group IT Director Infrastructure & Operations
HELLENiQ ENERGY Group Of Companies
07.2021 - Current
- Responsible for 26 local sites across Greece, 300 Gas Stations, 18 Airports and 5 international sites across Europe (Cyprus, Bulgaria, Serbia, Montenegro, and North Macedonia) and 45 staff members (divided in 5 sub-divisions – Core Systems (SAP), Network, Wintel Systems & Cloud Operators, Security Operators & Tier1 Support -).
- Responsible for the overall enterprise-wide effectiveness and efficiency of all infrastructure systems, networks, security operations and end user support system to ensure high levels of functionality, performance, and business alignment.
- Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organization's business goals.
- Keeping up to date with the latest industry trends and developments in IT operations management.
- Provide strategic direction and oversight for the design, development, operation, and support of IT systems that fulfill the needs of the business.
- Maintaining a strong understanding of the organization's business needs and working closely with all Business Units to ensure that IT is aligned with those needs.
- Establish, monitor, and analyze performance metrics and service level agreements to ensure business and customer needs are being properly met.
- Leading a team of IT professionals and providing guidance and support to ensure that they are meeting their goals and objectives.
- Developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity. Ensuring that are up to date and compliant with industry standards and company regulations.
- Interact and manage outside vendors, outsourcers, and service providers to procure and deliver technology products, services, contracts, and ensure consistent quality and delivery of service across a tiered IT support model.
- Oversee and manage all aspects of operating budget including managing both Capital and Expense spend and ensuring that expenses are in line with the organization's financial goals.
Group Systems, Network & Security Manager
HELLENiQ ENERGY Group Of Companies
01.2017 - 06.2021
- Responsible for 4 local sites across Greece and 5 across Europe (Cyprus, Bulgaria, Serbia, Montenegro, and North Macedonia) and 13 staff members (plus 5 dotted line).
- Manage team resources, changes, problems & issues and provide leadership and motivation to a team of highly skilled technical staff.
- Design and execute short plus long-term strategic plans to assure infrastructure capacity attains current and future needs.
- Define and manage IT Disaster Recovery Strategy & Business Continuity Plan for HELPE Group of Companies.
- Manage and establish priorities for design, development/analysis, and maintenance of entire infrastructure systems inclusive of Systems, Network & Security.
- Define software and hardware standards in collaboration with stakeholders and owners.
- Designing and Implementing security hardware and software and making sure IT and network infrastructure is designed with best security practices in mind.
- Perform feasibility studies for different upgrade projects, conversions, and improvements.
- Negotiate with outsourcers, vendors and contractors for infrastructure-specific products and services secure.
- Key contributor to IT strategic plans.
IT Manager
IMERYS Administrative Germany GmbH
08.2013 - 12.2016
- Responsible for 9 local sites across Germany, 2 in France, 1 in Hungary and 7 staff members.
- Take key IT management decisions.
- Monitor and evaluate the overall IT environment of the Group.
- Evaluate IT Governance practices making changes as needed.
- Determine prioritization of IT enabled investment projects in line with the Group’s business strategy and priorities.
- Provide vision and leadership for the planning, implementation and management of communication and information technologies that support key business objectives.
- Direct and manage Information Technology strategic plans, policies, and programs.
- Provide leadership and management of computer services, network communications, information management and security.
- Developing and maintaining responsive, reliable, and secure IT infrastructure.
- Maximize the value of technology investments.
- Enhance the quality of IT services through communication, collaboration, and service level agreements.
- Oversee and ensure compliance with statutory and regulatory guidelines while ensuring at a high level that appropriate controls are in place at key processes.
- Facilitates special technology related projects as needed and encourages IT initiatives that provide the Group with a competitive advantage.
- Recommend a model or models for funding critical IT systems including on-going and scheduled replacement costs.
- Adopt and disseminate guiding principles for using IT in general and perform other IT related duties as assigned.
- Directs and manages IT Innovation and Knowledge sharing.
- Work with vendors and outside consultants to ensure service delivery according to plans and objectives.
- Responsible for the budget for the IT Department and authorizes the investments for all locations of Northern Europe Region.
Project Manager
Vodafone
06.2012 - 07.2013
- Responsible for the overall coordination, direction, implementation, and execution of the Move 2 Root Project (migrating the standalone - trusted with Root - Greek Vodafone domain to the Root Domain in Germany, including users, servers, and applications).
- Facilitating the definition of project scope, goals, and deliverables
- Defining project tasks and resource requirements
- Developing project plans
- Assembling and coordinating project staff including on site resources and outsourced resources
- Managing project resource allocation
- Planning and scheduling project timelines and time management
- Provide direction and support to project team
- Constantly monitor and report on progress of the project to all stakeholders
- Present reports defining project progress, problems, and solutions
- Implement and manage project changes and interventions to achieve project outputs
- Project evaluations and assessment of results
General Manager
AUTOPLASTIC (Family Business)
09.2009 - 05.2012
- General Management
- Expand business from Imports and Wholesales, to Imports and Exports (exporting goods to Balkan Countries).
- Expand products with new cooperation’s with multinational companies.
- Responsible for Accounts Payables and Receivables
- Responsible for Marketing
Corporate Infrastructure Manager
S&B Industrial Minerals S.A
01.2005 - 08.2009
- Responsible for 8 countries worldwide and 8 staff members.
- Manage team resources, changes, problems & issues and provide leadership and motivation to a team of highly skilled technical staff.
- Evaluate and make recommendations regarding potential new systems products which are compatible with the overall environment from a technical and economic viewpoint.
- Propose and promote systems projects and technologies in support of business operations and strategies
- Design, develop and install software, procedures, or related products to meet specified requirements within agreed estimates of time and cost.
- Responsible for coordinating IT activities within the various S&B’s business units and proactively building relationships between associates within business units and associates within the IT Department, at all levels.
- Project management and control.
- Manage project teams in support of computer systems, business entities and applications.
- Responsible for the implementation of policies and procedures (according to ISO9001:2000 and based on ITIL Framework) for the S&B Group worldwide.
- Implemented a high performance, cost efficient and low maintenance IT architecture across S&B Group worldwide.
- Identify potential improvements in existing facilities and make proposals regarding their implementation.
- Coordination of the usage of internal technical support personnel and vendor support to provide higher levels of troubleshooting and maintenance.
- Planned and controlled cost-effective budgets for the S&B Group infrastructure in a challenging funding environment.
- Design and implement the S&B’s IT Department Disaster Recovery Plan.
- Key contributor to IT strategic plans.
IT Manager
IKO Minerals GmbH
09.2001 - 12.2004
- Responsible for 8 local sites across Germany and 5 staff members.
- Responsible for the complete re-design and implementation of a reliable national infrastructure.
- Provide input to the group IT Department for the global strategy and implement these strategies in Germany.
- Responsible for planning and coordinating technology projects to ensure that business goals or objectives are accomplished within the designated time frame and funding parameters.
- Manage team resources, changes, problems & issues, and report project status to the Group IT Manager.
- Manage application specs/requirements that are being performed by outsourcer or other service providers.
- Key member of the Project Team for SAP ERP Implementation.
- Responsible for the budget for the IT Department and authorizing the investments for all locations (8) of IKO Minerals GmbH.
Systems and Network Administrator
S&B Industrial Minerals S.A
05.1995 - 08.2001
- Responsible for 3 local sites across Greece and 2 staff members.
- Responsible for the operation of the S&B’s Wide Area Network, Local Area Networking, Internet/Intranet access and delivery, File Servers, Electronic Mail systems and application distribution.
- Provision of technical support for IT customer service areas, including desktop support and helpdesk services.
- Manage a project to modernize the S&B’s PC, File Server Systems and Mail Server.
- Team Leader for the design and implementation of the internal Help Desk.
Education
Master of Science - Knowledge Engineering (Artificial Intelligence)
University of Sunderland
Sunderland06.1995
Bachelor of Science - Computer Science
Western International University
London07.1993
High School Diploma -
Korelco College
Athens07.1990
Skills
- Well-developed organizational, communication and negotiation skills
- Highly self-motivated, excellent interpersonal and team working skills
- Self-driven with ability to take ownership of issues and follow through to resolution
- Excellent Project Management Skills
- Strong prioritization skills and flexible enough to adapt plans
- Multitasking person and able to correspond under pressure
- Quick Learner
Languages
Greek
Native language
English
Proficient
C2
German
Elementary
A2
Timeline
Group IT Director Infrastructure & Operations
HELLENiQ ENERGY Group Of Companies
07.2021 - Current
Group Systems, Network & Security Manager
HELLENiQ ENERGY Group Of Companies
01.2017 - 06.2021
IT Manager
IMERYS Administrative Germany GmbH
08.2013 - 12.2016
Project Manager
Vodafone
06.2012 - 07.2013
General Manager
AUTOPLASTIC (Family Business)
09.2009 - 05.2012
Corporate Infrastructure Manager
S&B Industrial Minerals S.A
01.2005 - 08.2009
IT Manager
IKO Minerals GmbH
09.2001 - 12.2004
Systems and Network Administrator
S&B Industrial Minerals S.A
05.1995 - 08.2001
Master of Science - Knowledge Engineering (Artificial Intelligence)
University of Sunderland
Bachelor of Science - Computer Science
Western International University
High School Diploma -
Korelco College
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