Summary
Overview
Work History
Education
Skills
Timeline
Game Design
BusinessAnalyst
Panagiotis Skoufis

Panagiotis Skoufis

Undergraduate Of Computer/Software Engineering - Bartender
Athens, Greece

Summary

Software Engineer Intern dedicated to improving skills through hands-on learning and development work. Intermediate at using SQL, C and GDScript to produce clean code. Well-organized and collaborative team player with strong communication and analytical abilities. Motivated student completing Software/Computer Engineer degree. Fast Learner with the will to ascend as a developer. Supports team administrative, project coordination, design and programming needs. Fluent in English and French. School projects included building apps, optimizing programs and validating code. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level

Front-End Developer position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Bar Manager

Plakaki O.E
Athens
08.2021 - 08.2022
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Consulted with managers to organize special events and promotions.
  • Determined business needs by acquiring client feedback for process improvements.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Handled $[800+] cash on daily basis, which built trustworthiness and loyalty with owners.
  • Checked ID cards and verified bar guests were of legal age.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
  • Developed [10-15] new cocktails for menu.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Poured and prepared mixed drinks for a large number of customers daily.

Bartender/Barista

Plakaki O.E.
Athens
09.2020 - 08.2022
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights and weekends.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Followed strict recipes and drink measurements to minimize product used.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Updated drink menu with creative cocktails, contemporary wines and craft beers.

Cashier

Bits And Bites
Athens
10.2019 - 02.2020
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Welcomed customers and helped determine their needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collected and authorized payments of guests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed customer refunds and exchanges according to established guidelines.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise in front lanes.

Head Waiter

Cafe Goniakon
Athens
05.2019 - 08.2019
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Managed food resources, memorized orders and coordinated customer service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials and took drink orders.
  • Supervised server staff and simultaneously served personal section of tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.

Education

Bachelor of Science - Computer Engineering Technology

West Attica University
Athens
10.2015 - Current

Skills

    Innovative

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Timeline

Bar Manager

Plakaki O.E
08.2021 - 08.2022

Bartender/Barista

Plakaki O.E.
09.2020 - 08.2022

Cashier

Bits And Bites
10.2019 - 02.2020

Head Waiter

Cafe Goniakon
05.2019 - 08.2019

Bachelor of Science - Computer Engineering Technology

West Attica University
10.2015 - Current

Game Design

  • Worked in GDScript (Godot) in quarantine (second half of 2020-first half 2021) trying to create popular games like: jetpack joyride, super mario, space invaders
  • Worked in Lua in quarantine (second half of 2020-first half 2021) creating a space odyssey game for a contest (Did not complete because of last minute entry in contest - only 1 week of time limit ).

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Panagiotis SkoufisUndergraduate Of Computer/Software Engineering - Bartender