Pantelis Ampelas
Athens
Summary
Customer-focused professional with successful 6-year career in hospitality sector.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Le Rose
01.2023 - Current
- Handling cash, deposits, and reconciliation of daily earnings.
- Managed and motivated employees to be productive and engaged in work.
- Recruiting, hiring, training, and scheduling employees.
- Supervising staff during shifts to ensure productivity and quality.
- Addressing staff performance issues or conflicts.
- Ensuring customer satisfaction by addressing complaints or concerns promptly.
- Maintaining high standards of hospitality and service.
Bar Manager
Le Rose
11.2021 - 01.2023
- Created a series of creative and innovative cocktails that increased sales
- Managed a staff of bartenders, resulting in improved efficiency and customer satisfaction
- Collaborated with the kitchen staff to ensure a smooth and efficient food and drink service
Bartender
Mousiko kafeneio
08.2020 - 12.2021
Bartender
Alo Restaurant
09.2019 - 05.2020
- Provided knowledgeable and friendly recommendations to customers to maximize sales and customer satisfaction
- Created a series of creative and innovative cocktails that increased sales
Bartender
Le Roi
12.2018 - 12.2019
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Assisted customers with locating items and providing product information
Bartender
Iris Hotel
05.2018 - 12.2019
- Greeted customers in a friendly and professional manner
- Trained and supervised new bar staff on menu items, customer service, and safety protocols
Education
Bartender -
IEK OMIROS
12.2014
High school diploma -
Mzekabani School
06.2014
Skills
- Multitasking Skills
- Teamwork Skills
- Bar Terminology
- Motivated Attitude
- Excellent Customer Service Skills
- Staff training and development
- Staff management
- Relationship building
Certification
Greek, DRLVLN9/LCENS
Languages
Greek
Native language
English
Advanced
C1
Georgian
Advanced
C1
Russian
Intermediate
B1
Hobbies and Interests
- Guitar
- Boxing
Personal Information
- Title: Bartender
- Date of Birth: 20F06F1YYq
Timeline
Manager
Le Rose
01.2023 - Current
Bar Manager
Le Rose
11.2021 - 01.2023
Bartender
Mousiko kafeneio
08.2020 - 12.2021
Bartender
Alo Restaurant
09.2019 - 05.2020
Bartender
Le Roi
12.2018 - 12.2019
Bartender
Iris Hotel
05.2018 - 12.2019
High school diploma -
Mzekabani School
Bartender -
IEK OMIROS
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