Paraskevas Romanos

As a Country Director my responsible is developing and implementing the company’s strategy in Romania. This includes managing all aspects of the business, including sales, marketing, finance, and human resources.

• Strategic Planning: Develop and implement strategic plans to achieve business objectives.
• Team Management: Develop local teams and train staff effectively.
  Business Analysis: Analyze market conditions and competitors to better understand trends and opportunities.
• Relationship Management: Manage relationships with clients, suppliers, and government authorities.
• Communication Skills: Communicating effectively across all levels of the organization and with external partners.
• Decision-Making Skills: Takes strategic decisions based on data and analysis.
• Budget Management: Managing and monitoring financial resources, including revenues and expenses.
• Project Management: Organize and implement projects from inception to completion, ensuring goals are met within timelines and budgets.
• Improved organizational capacity through the development of policies, systems, and infrastructure improvements.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Managed to archive 85% growth YoY in Profit Revenues
• Managed to increase sales revenues on 95% YoY

• Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
• Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
• Managed a team of retail associates, fostering a positive work environment that promoted collaboration and teamwork.
• Welcomed customers and helped determine their needs.
• Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
• Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
• Established a positive work environment by fostering open communication and promoting teamwork among employees.
• Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
• Approved regular payroll submissions for employees.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reported issues to higher management with great detail.
• Trained and guided team members to maintain high productivity and performance metrics.
• Increased traffic by 182% with very good communication , customers experience and promotions.

• Developed and implemented comprehensive salesperson training program.
• Mentored junior team members on best practices for prospecting leads, managing accounts, negotiating deals, and closing transactions.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

As a Vodafone Business sales Supervisor i am responsible for managing and supervising the performance of Business Soho accounts and customers. This role involves ensuring that sales and service targets are met while providing support and guidance to the sales team. The Supervisor is also responsible for training staff and developing strategies to improve account performance.

• Sales Management: Drive sales performance in SoHo accounts and Business Advisors.
• Team Leadership: Lead and motivate the sales team.
• Coaching Skills: Training and developing team members.
• Customer Service: Delivering high-quality service to SoHo Business clients.
• Analytical Skills: Analyze account performance and implement improvement strategies.
• Communication Skills: Interpersonal communication abilities.
• Organizational Skills: Managing multiple accounts and priorities.
• Technical Knowledge: Understanding of Vodafone products and services relevant to SoHo clients.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Developed and implemented comprehensive salesperson training program.
• Mentored junior team members on best practices for prospecting leads, managing accounts, negotiating deals, and closing transactions.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
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As a Vodafone District Manager i am responsible for overseeing the performance and operations of multiple stores ( Own and Franchise ). The role include implementing corporate strategies, achieving sales targets, and ensuring operational excellence across all locations. I am work closely with Store Managers to enhance performance, develop staff, and maintain high standards of customer service. Additionally, this role involves analyzing sales data, managing budgets, and driving initiatives to improve profitability.

• Leadership Skills: Lead and motivate multiple teams across various locations.
• Strategic Planning: Develop and execute strategies to achieve business objectives.
• Sales Acumen: Strong track record of meeting or exceeding sales targets.
• Operational Excellence: In-depth knowledge of retail operations and best practices for stores and shop Managers
• Financial Management: Budget management and financial analysis for Franchisees stores.
• Analytical Skills: Analyzing performance metrics and market trends.
• Problem-Solving Skills: Identify challenges and implement effective solutions.
• Customer Focus: Commitment to enhancing customer experience and satisfaction.
• Training and Development: Coaching and developing Store Managers and staff.
• Increased sales revenue by developing and implementing effective sales strategies for district areas.
• Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
• Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
• Collaborated closely with other district managers to share best practices, learnings, and drive overall success of organization.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Prepared sales presentations for clients showing success and credibility of products and procedures
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Analyzed market trends and competitor offerings, adjusting sales tactics accordingly for optimal results.
• Consistently exceed sales goals, achieving 35% increase in Connection sales YoY.

As a Vodafone Store Manager i am responsible for overseeing the daily operations of a retail store, ensuring that sales targets are met, and providing excellent customer service. The role involves managing staff, training employees, and implementing marketing strategies to promote products and services. As a Store Manager also handle inventory management and financial reporting.

• Sales Management: Drive sales and meet targets.
• Customer Service: Strong focus on customer satisfaction and service quality.
• Team Leadership: Recruit, train, and motivate staff.
• Operational Excellence: Knowledge of retail operations and best practices.
• Problem-Solving Skills: Solve and resolve customer issues effectively.
• Communication Skills: Strong verbal and written communication abilities.
• Analytical Skills: Analyze sales data and trends and give correct direction to team.
• Inventory Management: Managing stock levels and inventory processes.
• Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.

• Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
• Implemented loss prevention measures to minimize shrinkage and protect store assets.
• Oversaw cash handling procedures, ensuring accurate accounting of daily transactions while minimizing discrepancies.
• Collaborated with the Store Manager to develop annual budgets, set sales targets, and monitor progress towards goals.
• Trained new employees on company policies, procedures, and best practices, fostering a knowledgeable workforce.

• Worked to build relationships with customers and built potential for additional sales.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Developed relationships with clients for increased loyalty and repeat business.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Monitored service after sale and implemented quick and effective problem resolutions.