Pelagie Lando
Attiki
Summary
Dynamic and dedicated job seeker with a knowledge in project planning and problem-solving. I have an exceptional organizational and multitasking skills. Adept at fostering positive relationships and working effectively with diverse groups of people. Quick learner with a proficiency in Microsoft Office. Seeking a challenging role that promotes personal and professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress Trainee
Restaurant Farnese
04.2023 - 07.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Intern
Sparkasse Bank
09.2019 - 10.2019
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Interacted with customers by phone, email, or in-person to provide information.
- Sorted and organized files, spreadsheets, and reports.
- Cultivated interpersonal skills by building positive relationships with others.
Education
High School Diploma -
Institute of Giacomo Floriani
Riva Del Garda, ITALY 06.2020
Skills
- Project Planning
- Microsoft Office Suite
- Problem-Solving
- Multitasking and Organization
- Interpersonal and Social Skills
- Team Collaboration
Certification
- Project Planning, Google - december 2023
Languages
French
Native language
Italian
Proficient
C2
English
Upper intermediate
B2
Timeline
Waitress Trainee
Restaurant Farnese
04.2023 - 07.2023
Intern
Sparkasse Bank
09.2019 - 10.2019
High School Diploma -
Institute of Giacomo Floriani
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