RECEPTIONIST / HAMAM INSTRUSTOR / LEADER THERAPIST
OLD CITY HAMAM
ATHENS
- Enhanced knowledge and expertise in operating hammams
- Assisted with special projects assigned by management when required.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with customers.
- Scheduled appointments for clients, customers, and other visitors.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Greeted visitors and provided them with assistance.
- Monitored office supplies inventory and placed orders when necessary.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Trained staff on effective strategies for working with clients in a therapeutic setting.
- Implemented crisis management protocols when needed during emergency situations.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.
- Responded promptly to any questions or inquiries from potential customers about services offered.
