Petros Sayevych
Receptionist
Perifereiaki Enotita Mykonou
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Front Office Receptionist
New paradise beach resorts Mykonos
04.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced customer satisfaction by providing timely and accurate information in response to inquiries.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
- Maintained clean reception area to promote positive, professional environment for clients.
Guest Service Representative
Grecotel Casa Marron
04.2021 - 10.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
Education
High School Diploma -
Τechnological Educational Institution of Greece
Mesologgi 04.2001 -
Skills
Business operations understanding
File Organization
Administrative Skills
Time Management
Organization skills
Building Relationships
Guest Relations
Timeline
Front Office Receptionist
New paradise beach resorts Mykonos
04.2023 - Current
Guest Service Representative
Grecotel Casa Marron
04.2021 - 10.2023
High School Diploma -
Τechnological Educational Institution of Greece
04.2001 -