Petros Vosdoganis

As a waiter, I honed my customer service skills, ensuring each guest received exceptional service. My responsibilities included:

• Greeting and seating guests
• Taking accurate orders and delivering food and beverages promptly
• Managing multiple tables simultaneously while maintaining high service standards
• Resolving customer complaints efficiently and courteously
• Assisting with the daily setup and closing procedures

I took over the entire winery and development management
price list in a start-up business.

As a General Manager, I embraced a more strategic role, overseeing the entire establishment's operations. My achievements and responsibilities included:

Skills and Competencies

Throughout my career, I have developed a robust skill set, including:

• Customer Service: Exceptional ability to deliver high-quality service and resolve customer issues effectively.
• Leadership: Proven track record of leading and motivating teams to achieve common goals.
• Inventory Management: Proficient in managing stock levels, ordering supplies, and reducing waste.
• Financial Acumen: Skilled in budgeting, financial analysis, and cash handling.
• Operational Efficiency: Expertise in streamlining processes to enhance productivity and service quality.
• Marketing and Promotion: Experience in developing and executing marketing strategies to attract and retain customers.
• Regulatory Compliance: Knowledgeable in health, safety, and industry regulations to ensure compliance.

Achievements

• Successfully increased customer satisfaction scores by implementing staff training programs and enhancing service quality.
• Reduced operational costs by optimizing inventory management and reducing waste.
• Played a pivotal role in boosting sales through innovative marketing campaigns and promotional events.

I was invited to manage a hotel unit in Amfikleia for one
predetermined quarter because then I enlisted for my army duties.