Pinelopi Skordili
Project Administrator
Thessaloniki, Konstantinoupoleos 130
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Strategic Planning Manager
SEE in Action
05.2021 - Current
- Plan and organize events related to youth cooperation in South-East Europe
- Conduct research on various topics, including political and social issues, the environment, climate change and sustainability, arts, culture, and education
- Work towards creating a positive and lasting impact through decisive action and determined promotion of issues concerning civil society
- Organize grassroots and civil society events to inform young people about collaboration and involve them in the organization's activities and events
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
Guest Services Officer
Grecotel Eva Palace
04.2024 - 10.2024
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Handled guest complaints with professionalism, working to find satisfactory resolutions in a timely manner.
- Assisted guests by furnishing information and directions to touristic attractions, museums, and restaurants.
- Contributed to revenue growth by identifying opportunities for upselling additional services during the booking process or at check-in/check-out times.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Maintained detailed records of guest reservations, preferences, and special requests to personalize their stay.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Administrative Assistant
ThessisMUN-University Of Macedonia
04.2023 - 04.2023
- Oversaw event registration process by collecting and tracking attendee information.
- Greeted guests in with friendliness and professionalism.
- Offered technical support and troubleshot issues to enhance office productivity.
Seminar Assistant
Palestinian Refugees and International Law
03.2023 - 03.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Oversaw event registration process by collecting and tracking attendee information.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Network Development and Hospitality Intern
Balkans Beyond Borders
04.2021 - 06.2021
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
- Gained extensive knowledge in data entry, analysis and reporting.
- Learned and adapted quickly to new technology and software applications.
- Cultivated interpersonal skills by building positive relationships with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Summer Camp Supervisor
Corfu Municipality Youth Camp
07.2019 - 09.2019
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Communicated with parents, staff and teachers regarding children or program issues.
- Safeguarded campers, providing general first aid and distributing medication to children as directed.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
Education
Master's in Human Rights And Migration -
University of Macedonia
Thessaloniki 10.2022 - Current
Balkan, Slavic And Oriental Studies - Culture, History, Antrhopology
University of Macedonia
Thessaloniki 09.2018 - 09.2022
High School Diploma -
Public High School
Corfu 09.2015 - 06.2018
Skills
Excel, Word, Power Point, Speadsheets
Activities/Seminars
- 18th International Youth Conference "European Values for the Future of SEE Countries"- Digital Seminar (04/11/2020 – 09/11/2020)
- Erasmus+ Mobility Program- Krusevo, North Macedonia (15-20/07/2023)
Hobbies
- I am passionate about various activities that contribute to personal growth and development. I have a keen interest in culinary arts and enjoy experimenting with new recipes and techniques in my spare time. Additionally, I love exploring the outdoors by taking long walks in nature and admiring its beauty.
- Traveling is another passion of mine, as I relish the opportunity to learn about different cultures and meet new people. I believe that travel broadens our perspectives and fosters empathy towards others.
- I also find joy in caring for animals and believe that it is our responsibility to treat them with kindness and respect. Overall, I am someone who values diverse experiences and enjoys learning from the world around me.
Timeline
Guest Services Officer
Grecotel Eva Palace
04.2024 - 10.2024
Administrative Assistant
ThessisMUN-University Of Macedonia
04.2023 - 04.2023
Seminar Assistant
Palestinian Refugees and International Law
03.2023 - 03.2023
Master's in Human Rights And Migration -
University of Macedonia
10.2022 - Current
Strategic Planning Manager
SEE in Action
05.2021 - Current
Network Development and Hospitality Intern
Balkans Beyond Borders
04.2021 - 06.2021
Summer Camp Supervisor
Corfu Municipality Youth Camp
07.2019 - 09.2019
Balkan, Slavic And Oriental Studies - Culture, History, Antrhopology
University of Macedonia
09.2018 - 09.2022
High School Diploma -
Public High School
09.2015 - 06.2018
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