Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

PINELOPI GEORGIA ZISI

Athens

Summary

Experienced Airport Operations Officer with a decade-long track record of overseeing the daily operational functions of airports, meticulously managing flight data, and ensuring rigorous adherence to safety standards. Committed to delivering exceptional customer service while upholding the highest levels of safety and efficiency across all operations. Instrumental in establishing and developing the General Aviation/Business Aviation department at Fraport Greece, playing a pivotal role in its success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Airport Network Operations Officer

Fraport Greece
06.2018 - Current

Responsible for processing the Prior Permission required (PPR) for GA/BA flights for the 14 airports operated by Fraport Greece. Moreover, the role ensures availability of accurate and timely flight data for the regional airports, so as to facilitate on-time and efficient operation.

Job Duties:

· Planning the available airport capacity for the benefit of all types of traffic

· Process the Prior Permission requests for GA/BA flights for 14 airports by taking into consideration all the available resources

· Ensure full use of GA/BA operations are administered in a neutral, non-discriminatory and transparent manner

· Assure that GA/BA operations do not increase airport congestion and do not impact to the efficiency of airport operations

· Perform data quality checks related to the PPR procedure and other flight data

· Ensure availability of accurate and timely flight data for the regional airports and updated AODB respectively

· Provide operations support to the 14 Fraport Greece airports according to company's procedures and national legislation

· Responsible for the setup of PPR resource management & relevant approvals, for Mykonos, Chania, Corfu & Skiathos airport

• Universal Aviation Greece

Operation Senior Flight Coordinator
12.2014 - 05.2018

Preparing Trips, strong knowledge of aircraft scheduling perimeters, such as exceptional knowledge of aircraft limitations, time zone changes, airport curfews, landing & overflight permit requirements as well as providing clients with the highest level of customer service.

Job Duties:

· Monitor the status of all planned flights until their final destination.

· Ensure all ground services are in order.

· Identify and take immediate, safe & correct action to minimize any potential delays.

· Review, prepare and submit post flight expense reports.

· Advise appropriate personnel of potential or actual delays and conditions affecting safety of a flight.

· Safe, efficient and regulatory compliant practices.

Placement at an Architectural Office

Κ. & Ε. Zacharakis
03.2010 - 07.2013
  • Visiting and supervising construction works
  • Creating and checking existing architectural designs,as well as, get in contact with the customers and ensure immediate response to their needs.
  • Participation for Mr Emanouil Zacharakis book “How to Build A House”.

Education

Certificate - Sentimental Intelligence & Management

National Kapodistrian University of Athens
Athens ,Greece
03.2021

Diploma - Airport Operations, Leadership &Management

IATA – HMM University of Harvard
USA
12.2018

Postgraduate Diploma - Sustainable Urban Management

Heriot-Watt University of Scotland
United Kingdom
08.2014

Master of Arts - Interior Architectural Design

University of Derby
United Kingdom
05.2013

Skills

    Work Coordination: Facilitating Collaborative Efforts

    Report Writing: Proficient in Producing Comprehensive Reports

    Innovation and Creativity: Demonstrating Inventiveness and Originality

    Decision Making: Making Strategic and Informed Decisions

    Promoting a Culture of Teamwork: Fostering Collaborative Environments

    Problem Solving: Expert at Analytical and Strategic Issue Resolution

    Safe, Efficient, and Regulatory Compliant Practices: Ensuring Adherence to Safety Standards and Regulations

    Setting Priorities across Various Areas: Proficient in Establishing and Managing Task Priorities

Certification

NATA safety / DGR, Fire Safety / First Aid training, Ground handling and services of Gulfstream G350/450/500/550/650 / Customer Service, Safety & Security Training NATA/General Aviation Misfueling prevention program NATA/ Airside standard operation procedures / Safety management system & human factors / FOD prevention

Languages

Greek
Native language
English
Proficient
C2
Arabic
Beginner
A1

Timeline

Airport Network Operations Officer

Fraport Greece
06.2018 - Current

• Universal Aviation Greece

Operation Senior Flight Coordinator
12.2014 - 05.2018

Placement at an Architectural Office

Κ. & Ε. Zacharakis
03.2010 - 07.2013

Certificate - Sentimental Intelligence & Management

National Kapodistrian University of Athens

Diploma - Airport Operations, Leadership &Management

IATA – HMM University of Harvard

Postgraduate Diploma - Sustainable Urban Management

Heriot-Watt University of Scotland

Master of Arts - Interior Architectural Design

University of Derby
PINELOPI GEORGIA ZISI