Prokopios Mountrichas
Restaurant Manager
Athens
Summary
Restaurant Manager with proven expertise in operations management currently at PROVELLEGIOS part of Nolanverse, enhancing customer engagement and optimizing inventory control. Skilled in staff management and training, I successfully implemented strategies that improved service quality and reduced waste, fostering a motivated team dedicated to excellence in food service.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Nolanverse(PROVELEGGIOS)
12.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained, and supervised staff.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Restaurant Shift Manager
Ronda Restaurant
05.2024 - 09.2024
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
- Coordinated with kitchen staff to streamline order preparation, enhancing food delivery speed.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Facilitated smooth shift transitions by keeping detailed logs of crucial information such as staffing changes or issues that arose during previous shifts.
Restaurant Operations Manager
Akres Lindos
04.2023 - 10.2023
- Correctly calculated inventory and ordered appropriate supplies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Reconciled cash and credit card transactions to maintain accurate records.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Restaurant Manager
Mea Terra
05.2022 - 09.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Streamlined event planning processes by implementing efficient project management strategies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaraunt Manager
Mea Terra
05.2021 - 09.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant Manager
Mea Terra
05.2020 - 09.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Assistant Restaurant Manager
Mea Terra
05.2019 - 09.2019
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Education
Food And Beverage Management
Le Monde Tourism College
Athens, Greece02-2024
Business Adminstration
University Of Thessaly
Larissa, Greece 04.2001 -
Skills
Food and beverage operations
Staff management
Operations management
Recruitment
Inventory control and record keeping
Shift management
Supervisory skills
Organization and prioritization
Team management
Food service background
Business operations expertise
Reservation handling
Labor and food cost control
Menu pricing
Recruitment and hiring
Cost control
Timeline
Restaurant Manager
Nolanverse(PROVELEGGIOS)
12.2024 - Current
Restaurant Shift Manager
Ronda Restaurant
05.2024 - 09.2024
Restaurant Operations Manager
Akres Lindos
04.2023 - 10.2023
Restaurant Manager
Mea Terra
05.2022 - 09.2022
Restaraunt Manager
Mea Terra
05.2021 - 09.2021
Restaurant Manager
Mea Terra
05.2020 - 09.2020
Assistant Restaurant Manager
Mea Terra
05.2019 - 09.2019
Business Adminstration
University Of Thessaly
04.2001 -
Food And Beverage Management
Le Monde Tourism College
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