Rafael Vasileiadis
Athens
Summary
MBA Global Shipping graduate excited to join a community of professionals with a shared passion for logistics, transportation, and global commerce. Strong foundation in supply chain management, shipping operations, and international trade from academic background. Ready to apply skills and knowledge in real-world scenarios, contributing to the success of organizations in this dynamic industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cabin Crew
Aegean Airlines
12.2023 - 10.2024
- Performed pre-flight and post-flight checks of the cabin, ensuring all safety and security protocols were met
- Collaborated with the flight crew to ensure all passengers had a safe and pleasant flight
- Monitored and managed cabin crew performance to ensure all tasks were completed to the highest standards.
Guest Relations Agent
Dreams Corfu Resort and Spa
05.2023 - 10.2023
- Attended to special guests (e.g VIPs) and answered their inquiries
- Provided information about amenities, area and venues and promoted services
- Anticipated guest needs and built rapport with customers
Night Auditor, Front office Receptionist
Kairaba Mythos Palace
05.2022 - 11.2022
- Responsible for verifying that all revenue and expenses were claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail
- Reviewed daily financial statements and completed end-of-day paperwork with 100% accuracy
- Processed nightly bills, checks and vendor payments worth over 25,000$, maintaining detailed records and receipts.
Customer service manager
Sayam restaurant
02.2019 - 12.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Reserve Second Lieutenant
Greek Armed Forces
01.2017 - 03.2018
- Graduated from the Reserve Infantry Officer Military School
- Performed night patrols in assigned areas
- Served as a committed and reliable member of a team
- Squad Leader.
Education
MBA - Global Shipping
University of Derby
09-2024
Certificate - Internal Auditor ISM-ISPS-MLC for shipping
DNV
07-2024
Executive diploma in Shipping management
European International University
07.2022
Skills
- Customer Relations
- Empathy and compassion
- Cultural awareness
- Self-Discipline
- Reliability and punctuality
- Microsoft Excel Business Advanced
Languages
English
Proficient
C2
Chinese (Mandarin)
Elementary
A2
Certification
- Green Shipping & Sustainability, Mediterranean College
- The containership freight market during the covid-19 pandemic ,- Mediterranean college
- Human Resource Management - HRM, EASY EDUCATION
Timeline
Cabin Crew
Aegean Airlines
12.2023 - 10.2024
Guest Relations Agent
Dreams Corfu Resort and Spa
05.2023 - 10.2023
Night Auditor, Front office Receptionist
Kairaba Mythos Palace
05.2022 - 11.2022
Customer service manager
Sayam restaurant
02.2019 - 12.2019
Reserve Second Lieutenant
Greek Armed Forces
01.2017 - 03.2018
Executive diploma in Shipping management
European International University
MBA - Global Shipping
University of Derby
Certificate - Internal Auditor ISM-ISPS-MLC for shipping
DNV
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