Summary
Overview
Work History
Education
Skills
Training
Timeline
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CHRISTOS KATSAROS

Business Analyst
Nea Ionia

Summary

Dynamic Business Analyst with extensive experience in the banking industry, demonstrating a proven track record in identifying and implementing effective business and systems requirements. Proficient in business process design and skilled in both Agile and Waterfall methodologies, complemented by expertise in Agile testing. Specialized in identifying areas for improvement and delivering actionable insights that align with organizational goals.

Overview

19
19
years of professional experience
1
1
Language

Work History

Business Analyst

Deloitte Greece
02.2022 - Current
  • Support banking sector projects through requirement gathering, documentation, and stakeholder coordination.
  • Facilitate project lifecycle activities, ensuring timely delivery, and quality outcomes.
  • Streamlined business processes by identifying inefficiencies and implementing customized solutions.
  • Lead User Acceptance Testing (UAT), and provide post-production support.

Issuing Business Analyst

Nexi Greece
06.2021 - 01.2022
  • Collecting business requirements and interpreting them into understandable development tasks.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.

Business Analyst

Relational SA
11.2019 - 06.2021
  • Gathering and analyzing business needs and requirements.
  • Streamlined workflow for better productivity with the implementation of new software solutions.
  • Increased resource efficiency by analyzing detailed business requirements.

Business Analyst

Eurobank Ergasias
11.2016 - 10.2019
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Participating and monitoring the execution of UAT.


Credit Analyst

Eurobank Ergasias
05.2006 - 11.2016
  • Analyzed credit scores to determine borrowers' creditworthiness.
  • Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
  • Assessed credit risk and analyzed financial statements.
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Participated in loan committee meetings to provide input on lending processes.


Education

Master of Business & Bank Administration - MBA

National And Kapodistrian University of Athens
Athens
07.2022

MSc - Banking

Hellenic Open University
Athens, Greece
09.2019

Bachelor of Science - Political Science and Public Administration

National And Kapodistrian University of Athens
Athens
04.2001 -

Skills

Requirements analysis

Business process improvement

Skilled in using Microsoft Office tools

Business workflow analysis

Effective team engagement

Skilled in resolving issues

Managing user acceptance testing processes

Software development life cycle

Training

  • University of Athens: « Microsoft Excel for Economists »
  • University of Piraeus: « Banks _ Loans _ Risk Management »
  • Total Systems Education « Project Planning & Control »
  • Total Systems Education « Determining Business Requirements »

Timeline

Business Analyst

Deloitte Greece
02.2022 - Current

Issuing Business Analyst

Nexi Greece
06.2021 - 01.2022

Business Analyst

Relational SA
11.2019 - 06.2021

Business Analyst

Eurobank Ergasias
11.2016 - 10.2019

Credit Analyst

Eurobank Ergasias
05.2006 - 11.2016

Bachelor of Science - Political Science and Public Administration

National And Kapodistrian University of Athens
04.2001 -

Master of Business & Bank Administration - MBA

National And Kapodistrian University of Athens

MSc - Banking

Hellenic Open University
CHRISTOS KATSAROSBusiness Analyst