RHEMA KHIENG YAMA
Athens
Summary
Seeking a dynamic and challenging career opportunity where I can apply my extensive skills, training, and experience to drive results, contribute to the company’s strategic goals, and play a key role in its continued success and growth. I am committed to bringing value through strong problem-solving, leadership, and a results-oriented approach.
Overview
8
8
years of professional experience
Work History
Waiter
The Margi Hotel
04.2023 - Current
- Operated POS systems to process high-volume orders accurately and efficiently.
- Increased sales by 20% through strategic upselling and personalized service.
- Managed fast-paced service, handling multiple tables while ensuring satisfaction.
- Built strong customer relationships, remembering preferences to enhance guest experience.
Operations Manager
Fayam Limited
02.2019 - 02.2022
- Fostered clear communication between staff and leadership, minimizing miscommunications and missed deadlines.
- Identified and resolved unsafe or ineffective practices, ensuring compliance and safety.
- Managed inventory and supply chain to ensure timely and accurate deliveries.
- Negotiated vendor contracts to secure optimal pricing and terms.
Supervisor
By Grace Fashion
07.2017 - 02.2021
- Coordinated production efforts, ensuring timely and efficient execution of plans.
- Managed operational costs, maintaining consistent budget compliance.
- Supervised sales team assignments and created efficient work schedules.
- Authorized financial transactions and handled merchandise returns promptly.
Education
Bachelor of Arts - International Hospitality And Tourism Management
City Unity College
Athens, Greece 03-2025
Bachelor of Arts - Tourism And Hotel Management
Cyprus International University
Nicosia, Cyprus 06-2022
Cambridge IGCSE Certificate -
Mount Sinai International School
Lilongwe, Malawi12-2020
Skills
- Leadership
- Teamwork
- Problem-Solving
- Excellent communication
skills
- Sales and marketing
- Excellent at critical thinking
and listening - Pos Systems
- Opera PMS
Languages
English, Lingala
Native language
French
Upper intermediate
B2
Greek
Beginner
A1
Chichewa
Intermediate
B1
Timeline
Waiter
The Margi Hotel
04.2023 - Current
Operations Manager
Fayam Limited
02.2019 - 02.2022
Supervisor
By Grace Fashion
07.2017 - 02.2021
Bachelor of Arts - International Hospitality And Tourism Management
City Unity College
Bachelor of Arts - Tourism And Hotel Management
Cyprus International University
Cambridge IGCSE Certificate -
Mount Sinai International School
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