Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Affiliations
Training
INTERNATIONAL COOPERATIONS
Languages
Timeline
Generic

ROI HAIKOU

Marousi

Summary

High caliber Corporate Communications professional with over 26 years of expertise in media and communications. Extremely experienced with crisis and reputation management cases in public and private sector. Contributing successfully by providing effective communication strategies as well as advise and support to Chief Executives and Senior Management. Strong Public Affairs in the Greek market. Adept at navigating complex regulatory environments and leading high-performing teams to deliver measurable results. Excellent knowledge of the media and communications industry. Excellence in Content creation & Story Telling and Media Relations. Target-Oriented, Responsible, Adaptable with Strong leadership and motivation skills.

Overview

27
27
years of professional experience

Work History

Corporate Communications Director

Attica Bank
05.2022 - 01.2025
  • Develop a 360 strategic communications plan, including media relations, social media and events to position the bank in the Greek banking sector (ATL, BTL, TTL)
  • Collaborate with top management, internal teams, and external PR/strategic agencies
  • Define the bank’s strategic positioning based on annual strategy, goals, needs, and target audiences
  • Manage company reputation and optimize strategies accordingly
  • Limiting negative publicity for Attica Bank due to past shareholders and corporate turbulence: Reducing negative media coverage from 20%- 30% per month in mid-2022 to just 0%- 5% by 2023-2024.
  • Handle Crisis & Issues Management, including messaging, proactive/reactive
  • Build strong media relations with key outlets, stakeholders, and influencers
  • Enhance Media Relations through press events, annual meetings, and a Press Office
  • Coordinate all publicity activities e.g Interviews, articles, press releases, and natives
  • Align digital content strategy with overall company goals for maximum impact
  • Manage corporate social media accounts (X, Instagram, LinkedIn, Facebook)
  • Develop and execute CSR initiatives, programs, and community relations
  • Drive marketing plans for products, services, and corporate brand promotion (ATL, BTL) through February 2023

Corporate Communications Manager

Hellenic Republic Asset Development Fund
11.2016 - 05.2022
  • Develop and execute a strategic communications consultancy plan comprised of public relations, media relations, social media strategies and all other communication channels as regards the Hellenic Republic’s privatization program
  • More than 20 deals amounting to +€10 billion with an added value of +€20 billion for the Greek economy
  • Identify the strategic positioning of the company based on the annual strategy and develop the company’s Corporate Identity
  • Manage the overall reputation of the company and optimize strategies accordingly
  • Crisis & Issues Management in terms of strategy, key messaging, and implementation both on a proactive and reactive basis
  • Engage with high-end media relations with key media and influencers
  • Enhancement of Media Relations and publicity plans and
  • Align the digital content strategy with the overall strategy of the company
  • Manage Corporate Social Media accounts
  • Build and capitalize on CSR programs to foster relationships with local stakeholders
  • Organize & conduct crisis and media training of business executives

Press and Communications Officer (inhouse)

Hellenic Republic Asset Development Fund
12.2015 - 11.2016
  • Execute a strategic communications plan comprised of public relations, media relations, social media strategies and all other communication channels
  • Crisis & Issues Management in terms of strategy, key messaging and implementation both on a proactive and reactive basis
  • Engage with high-end media relations with key media and opinion leaders
  • Enhancement of Media Relations (Press Office and Events, annual meetings, interviews etc)
  • Align the digital content strategy with the overall strategy of the company
  • “Global National FDI Award2016” by the international magazine The European

Editor in Chief

Newspaper «Eleftheros Typos»
09.2014 - 12.2015
  • Leading a team of7 journalists specializing in financial and business news
  • Deciding on the newspaper’s stories regarding the financial, business and economic news
  • Stories on Banks, Telecoms and Business as an acting reporter

Journalist / Editor

06.1998 - 10.2015
  • 13 years of Experience in high profile media
  • «CNN Greece» as Banks Editor responsible for news and stories about the Greek banking sector under recapitalization
  • Newspaper «Eleftheros Typos» as Banks, Telecommunications and Business Editor
  • Capital.gr as Business Editor
  • Greek financial site «FMVoice.gr» as Banks and Technology- Telecoms Editor
  • Ministry of Finance as an associate responsible for the portal of «Information Society»
  • Editor at the Greek weekly newspaper for human resources «Kariera»
  • Banking Editor at «Eleftheros Typos» and «Eleftheros Typos tis Kyriakis»
  • Financial Editor at the daily financial newspaper «Xrimatistirio»

Education

Master of Science - Sustainability and Management

University of Winchester
12.2024

Professional Diploma - Sustainability and ESG Management

Athens International College
Athens
10.2024

Diploma - Public Relations

Irish Academy of Public Relations
2019

Diploma - Public Relations

National And Kapodistrian University of Athens
Athens, I
2019

Bachelor’s degree - European Culture Studies

Hellenic Open University

Diploma - Journalism and Media Studies

ANT1 Media Lab

Skills

  • Strategic planning
  • Corporate storytelling
  • Leadership development
  • Public relations
  • Crisis management
  • Reputation management
  • Content development
  • Influencer relations
  • Event planning
  • Internal communications
  • Excellence in the use of both oral and written in Greek and English

Accomplishments

  • Reputation Management: Limitation of the negative publicity for Attica Bank due to past shareholders turbulence, regulatory issues and corporate issues.
  • Crisis Management: Handled the media related to the Shareholders turbulence and regulatory issues2022-2023 in Attica Bank, until the successful share capital increase in April2023
  • Crisis Management: Limitation of the negative publicity for HRADF and social acceptance of the privatization program that implements
  • Reputation Management for HRADF: Hellenic Petroleum SA incomplete tender process / Athens International Airport concession agreement extension/ Athens International Airport sale postponed due to the pandemic
  • Public Affairs: Organized press events for Attica Bank, HRADF, General Assemblies for Attica Bank and stakeholders’ meetings with the participation of Ministers as keynote speakers
  • CSR: Creating and implementing for the first time a CSR strategy for Attica Bank, aligned with ESG principles
  • 18 years of Experience as Journalist/Editor in high profile greek media
  • 6 Awards for the Communication Strategy of the privatization program of HRADF
  • Board Member of the Corporate Affairs Professional Association (CAPA)

Awards

“Best Practices FDI Program, Greece,2020” by Global Brands Magazine

“Most Transparent FDI Program - Global Markets2019” by the international magazine International Investor

“Most Innovative Privatization Programme–2019” by the European CEO Magazine

“Global National FDI Program - Greece2018” by the International Finance Magazine

“Global FDI Program of the Year” (2018) The European International Magazine

Affiliations

  • Tutor at the Diploma in Public Relations – Irish Academy of Public Relations, E-Learning, National and Kapodistrian University of Athens
  • Member of the Chartered Institute of Public Relations
  • Member of the European Association of Communication Directors
  • Member of the Journalist’s Union of Athens Daily Newspapers (ESIEA)
  • Member of the International Federation of Journalists (IFJ)
  • Volunteer Content Creator – Make-A-Wish Greece

Training

  • Seminars: “Data-Driven Media Innovation” workshop, April2016, powered by Google and the Greek Press Ministry.
  • Data Journalism” seminar, Oct2017-Feb2018, co-organized by the European Communication Institute and the Office of the European Parliament in Greece

INTERNATIONAL COOPERATIONS

  • September2006 – February2007 Business Editor at USA media organization UnitedWorld USA for publishing a business report for Greece in the American newspaper “USA Today”
  • October2004 - March2005 Business Editor at French media organization InterFrance Media for publishing a business report for Greece in the French newspaper “Le Monde”

Languages

Greek
Native language
English
Proficient
C2
German
Beginner
A1

Timeline

Corporate Communications Director

Attica Bank
05.2022 - 01.2025

Corporate Communications Manager

Hellenic Republic Asset Development Fund
11.2016 - 05.2022

Press and Communications Officer (inhouse)

Hellenic Republic Asset Development Fund
12.2015 - 11.2016

Editor in Chief

Newspaper «Eleftheros Typos»
09.2014 - 12.2015

Journalist / Editor

06.1998 - 10.2015

Bachelor’s degree - European Culture Studies

Hellenic Open University

Diploma - Journalism and Media Studies

ANT1 Media Lab

Master of Science - Sustainability and Management

University of Winchester

Professional Diploma - Sustainability and ESG Management

Athens International College

Diploma - Public Relations

Irish Academy of Public Relations

Diploma - Public Relations

National And Kapodistrian University of Athens
ROI HAIKOU