Summary
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Ronin Fikkert

Student
Breda,Noord Brabant
Ronin Fikkert

Summary

Social and energetic employee experienced in sales and customer service, successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.

Work History

Blue Lagoon Resort, Kos

Bar Waitress
2022.05 - Current (2 years & 4 months)

Job overview

  • Took drink orders and detailed new menu items and specials.
  • Greeted customers in the bar with energy and enthusiasm.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Received over 200 beverage orders daily and delivered beverages to guests while keeping up with bar orders.
  • Poured and prepared mixed drinks for over 150 customers daily.
  • Communicated with guests to record orders and assess needs.
  • Assisted with bartending duties during high-volume shifts.
  • Collected dirty flatware and glassware to deliver to sanitizing station.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Maintained clean and organized bar area.
  • Cleared plates and utensils, cleaned table and chairs and prepared new place settings.
  • Checked-in on customers within 2 minutes of seating and periodically throughout service.
  • Assisted bartenders with washing of glasses and bar equipment when unusually busy.

Thuisbezorgd, Breda

Delivery Driver
2022.02 - 2022.05 (3 months)

Job overview

  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

Elemental Eco, Breda

Shop Assistant
2021.03 - 2022.02 (11 months)

Job overview

  • Checked incoming orders and organized new stock.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Addressed customer issues immediately to guarantee swift resolution.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Helped managers with daily checklists and last-minute requirements.
  • Optimized shop communication by acting as liaison between departments.
  • Inventoried supplies regularly and reported needs to management.

Education

Mencia De Mendoza Lyceum Breda

High School Diploma
2016.09 - 2022.05 (5 years & 8 months)

University Overview

Skills

  • Guest relations management
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Interests

  • Music
  • Writing
  • Reading
  • Traveling

Timeline

Bar Waitress
Blue Lagoon Resort
2022.05 - Current (2 years & 4 months)
Delivery Driver
Thuisbezorgd
2022.02 - 2022.05 (3 months)
Shop Assistant
Elemental Eco
2021.03 - 2022.02 (11 months)
Mencia De Mendoza Lyceum
High School Diploma
2016.09 - 2022.05 (5 years & 8 months)
Ronin FikkertStudent