Rui Ba
Groningen
Summary
Determined individual with dedication to quality and accuracy. Solid interpersonal and collaboration skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support.
Overview
8
8
years of professional experience
Work History
Junior QA Specialist
PLAION
08.2023 - 07.2024
Localization Quality Assurance Tester
Keywords Studios
03.2023 - 05.2023
Customer service specialist
The Stars Group
05.2019 - 12.2019
Customer service agent
Qrent
12.2016 - 05.2019
Education
Japanese language -
ISI Tokyo
05.2023
Master of Industrial and Organizational Psychology -
University of Groningen
09.2013
Bachelor of Psychology -
University of Groningen
09.2011
Skills
- Collaboration and communication
- Problem-solving abilities
- Fluent Bilingualism
- Functional Testing Proficiency
- Debugging techniques
- Regression Testing Expertise
- Customer Service
- Empathetic and genuine
Personal Information
Nationality: Dutch
Languages
Chinese (Mandarin)
Native language
English
Proficient
C2
Japanese
Intermediate
B1
Dutch
Intermediate
B1
Timeline
Junior QA Specialist
PLAION
08.2023 - 07.2024
Localization Quality Assurance Tester
Keywords Studios
03.2023 - 05.2023
Customer service specialist
The Stars Group
05.2019 - 12.2019
Customer service agent
Qrent
12.2016 - 05.2019
Japanese language -
ISI Tokyo
Master of Industrial and Organizational Psychology -
University of Groningen
Bachelor of Psychology -
University of Groningen
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