SANTINO CHARLES

Work History

Nurse Assistant

Doctors Without Borders (MSF) Spain,South Sudan

Upper Nile , South Sudan

04.2016 - 07.2027

Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Educated patients on proper post-discharge care instructions, promoting long-term health outcomes.
Assisted patients with activities of daily living, promoting independence and dignity.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Helped patients complete range of motion exercises to prevent loss of function during care.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Transported patients between rooms and appointments or testing locations.
Facilitated personal hygiene management, feeding and ambulation.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Participated in ongoing professional development opportunities to enhance knowledge and skills in nursing assistance practices.
Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Assisted in wound care management, following established procedures to minimize risk of infection and promote proper healing.
Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
Documented patient information and care activities in electronic health record.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Waiter

Infinity Blue Hotel 🌟🌟🌟🌟

Hersonissos , Crete

03.2025 - 04.2025

Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Processed orders and sent to kitchen employees for preparation.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Answered customers' questions, recommended items, and recorded order information.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Interpreter /Translator

Doctors Without Borders (MSF), South Sudan

Upper Nile , South Sudan

08.2017 - 09.2018

Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Maintained message content, tone, and emotion as closely as possible.
Supported humanitarian missions by interpreting for aid workers and local populations in crisis zones, aiding in effective relief efforts.
Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Maximized quality control of translated documents.
Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
Enabled timely delivery of services to non-English speaking customers by translating written documents accurately and efficiently.
Translated other language books into English.
Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
Collaborated with team to translate series of documents from English to other languages.
Enhanced community health outcomes by interpreting at public health campaigns and clinics, ensuring information is accessible to all.
Offered language instruction to help clients improve language skills.
Supported legal proceedings by delivering accurate courtroom interpretations, ensuring fair representation for all parties involved.
Interpreted conversations between foreign language-speaking clients and others.
Supported humanitarian missions by translating crucial information for aid distribution in crisis zones.
Improved accessibility of educational content by translating academic papers and textbooks.
Improved patient understanding and compliance with medical instructions, through clear and empathetic interpretation at healthcare appointments.
Promoted cultural understanding and diversity within organizations by offering workshops on cross-cultural communication strategies.
Contributed to family reunification processes by interpreting in immigration interviews, reducing barriers for non-English speakers.
Collaborated with other interpreters to cross-check accuracy of interpretations.
Attended training programs to improve professional knowledge and interpretation skills.
Improved safety in workplace by interpreting health and safety training for non-English speaking employees.
Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.

Waiter

El Salam Resort Hotel 🌟🌟🌟🌟

Khartoum , Sudan

01.2014 - 11.2014

Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Answered customers' questions, recommended items, and recorded order information.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Receptionist

Hilton 🌟🌟🌟🌟

03.2012 - 04.2013

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Answered central telephone system and directed calls accordingly.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone, or postal mail.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Maintained confidentiality of information regarding clients and company.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Maintained visitor log for entering and leaving facility for security purposes.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Assisted with planning office events and meetings for smooth execution.
Assisted with onboarding new clients and securing paperwork completion.
Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
Strengthened vendor relationships through regular communication and timely coordination of services.

Overview

Work History

Nurse Assistant

Waiter

Interpreter /Translator

Waiter

Receptionist

Education

4 - Education

Skills

Certification

Interests

Timeline

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