
Dynamic customer service professional with proven success at CPM, adept at resolving complaints and enhancing customer loyalty. Skilled in problem-solving and active listening, I effectively managed high-stress situations, leading to improved satisfaction rates. Committed to delivering exceptional service and fostering positive customer relations.
Customer service
Problem-solving
Active listening
Product knowledge
Call management
Adaptability and flexibility
Complaint resolution
Time management
Data entry
Call center experience
Customer relations
Data collection
Information security
Complaint handling