Sara Kerkour Elmiad
Intercultural Mediator/health Promoter
Samos,84
Summary
Humanitarian professional with robust background in emergency response and sustainable development. Known for collaborative approach and commitment to achieving impactful outcomes in challenging environments. Recognized for adaptability and dependability in dynamic situations, bringing valuable skills in crisis management and cross-cultural communication.
Overview
12
12
years of professional experience
1
1
Certification
4
4
Languages
Work History
Health promoter officer
Medecins sans frontières
08.2022 - Current
- Organizing health promotion session in the refugees camp for the target groups and vulinerable groups (LGBTQA+,single mothers,pregnant single mothers,minors..).
- Connect with other partners-NGOs for collaborations.
- Create tools and proper materiel to lead a session to the best outcomes.
- Lead an outreach in the refugees camp to detect the need of the population and adapt the best method to respond to them effectively.
- Deliver a daily report about the outreach and re adapt the health promotion methods depends on the needs.
- Successfully interpreted for more than 3000 beneficiaries during registration, medical consultations, and legal appointments.
- Contributed to reducing communication barriers, improving service delivery and beneficiary satisfaction.
- Assisted in training sessions for staff and beneficiaries, ensuring accurate knowledge transfer.
- Enhanced public awareness of available health resources by organizing and participating in community outreach events.
Cultural mediator french-arabic
IOM
03.2022 - 08.2022
- Facilitated communication between beneficiaries and service providers by interpreting and translating in multiple languages (English, French, Arabic, and basic Greek), ensuring accurate and culturally sensitive information exchange.
- Supported refugees and migrants in understanding administrative procedures, healthcare access, and social services, promoting inclusion and empowerment.
- Collaborated with multidisciplinary teams (social workers, psychologists, legal advisors) to address individual needs and ensure coordinated support.
- Maintained confidentiality and adhered to IOM's principles of integrity, professionalism, and humanitarian ethics.
- Helped streamline case management processes by providing timely and precise translations.
- Delivered cultural orientation sessions to help beneficiaries understand local laws and services.
- Maintained confidentiality and impartiality in all interactions.
- Helped bridge cultural gaps, enhancing trust and cooperation between migrants and IOM staff.
- Recognized for accuracy and professionalism, ensuring compliance with humanitarian standards.
- Assisted in training and workshops, improving communication strategies within the team.
Interpreter
ASB organisation
08.2021 - 02.2022
- The experience of working in other countries, i enriched my knowledge crop and my professional skills as a translator and Cultural mediator.
- Provided oral interpretations for beneficiaries, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Recognized for accuracy and professionalism.
- Enhanced Communication Accuracy: Maintained a 100% accuracy rate in translating sensitive legal and medical information.
interpreter
Freelancer
06.2020 - 07.2021
- Delivered professional interpretation and translation services across multiple languages in humanitarian and multicultural settings.
- Ensured privacy and confidentiality of all information during interviews and official proceedings.
- Acted as a cultural mediator, facilitating understanding between diverse communities while maintaining impartiality and neutrality.
- Demonstrated strong ability to work effectively in multilingual and multicultural environments, fostering clear communication and trust.
- Maintained high professional conduct and work ethics, adhering to organizational standards and confidentiality protocols.
- Thrived in fast-paced and challenging conditions, ensuring accuracy and efficiency under pressure.
Interpreter
ITC Italian company
03.2020 - 06.2020
- I took the opportunity to work in oral and written translation/interpretation, such as the medical and psychological clinic, the social assistance office, the asylum office, etc., which made my linguistic crop very rich, and my performance as an translator/interpreter very rich.
Interpreter
SEPROTEC Spanish company
07.2019 - 02.2020
- I developed translation/translation skills and the basics of positive dialogue, and I passed vocational training for translation/interpretation, and with it I learned translation ethics, respect for privacy, and neutrality in interviews. With my background as a refugee, I was a successful transmitter of cultures.
Interpreter
EODY interpreter arabic/french/english
10.2018 - 04.2019
- Through my volunteering as an interpreter in the public hospital, I was able to discover the profession of translation and learn its ethics and laws, especially the confidentiality of information.
- Collaborated with other interpreters to cross-check accuracy of interpretations.
Nurse Practitioner
Public Hospital in JERADA
01.2015 - 04.2016
- Enhanced patient satisfaction through effective communication and compassionate care.
- Coordinated with physicians, specialists, and other medical staff to develop treatment plans for chronic conditions.
- Participated in multidisciplinary team meetings to discuss patient cases and treatment plans.
- Educated patients on disease prevention and management strategies, promoting healthier lifestyles.
- Maintained thorough documentation of all clinical encounters, facilitating clear communication among team members.
- Provided medical services and care to patients with chronic and acute conditions.
- Prevented complications by identifying early warning signs of potential issues through careful examination and history-taking techniques.
Nurse Manager
Public Hospital of ANWAL
10.2013 - 12.2014
- Streamlined healthcare processes for increased efficiency by collaborating with multidisciplinary teams.
- Streamlined appointment scheduling to minimize conflicts and maximize healthcare provider availability.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Administered medications and treatments as prescribed by physicians.
- Liaised with physicians regarding patient needs, performance and changes.
- Mentored new hires, sharing knowledge and expertise to foster a supportive learning environment promoting professional growth within the nursing team.
- Managed caseloads efficiently, prioritizing high-risk cases while ensuring all patients received appropriate attention and support.
- Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
Education
Interpreter training -
EUAA
Greece10.2019
Master - general nursing
ISPITS public superior institute
OUJDA, Morocco08.2012
High school degree - physics
ANAHDA high school
AHFIR, Morocco07.2009
Skills
- Research and evaluation
- Creative thinking
- Conflict resolution techniques
- Grant writing experience
- Problem-solving capacity
- Computer literacy and software proficiency
- Teamwork and collaboration
- Multitasking Abilities and time management
- Excellent, effective communication
- Decision-making
- Self motivation
- Adaptability and flexibility
- Active listening
- Organizational skills
- Attention to detail
- Cultural sensitivity training
Certification
Driving licence B
Accomplishments
- Collaborated with team of 6 health promoters, and successfully develop the project library in 6 months frame.
Training
- Sexual and gender based violence (SGBV) | MSF Greece
- PFA(Psychological First Aid) | MSF Greece
- EVA(Exploring Values and Attitudes about abortion) | MSF Greece
- ABU (Appropriate Behavior) | MSF Greece
- De-escalation and Security Training | MSF Greece
- SOGIESC (sexual orientation, gender identity, expression, and sex characteristics) in forced displacement | Fenix Humanitarian Legal Aid, in collaboration with UNHCR
- Information security awareness training | MSF Greece
- Gender equality and migration | IOM UN migration | Greece
- HIV in the work place | IOM UN Migration
- IOM data protection principles | IOM UN Migration
- Ethics and conducts at IOM the values we share | IOM UN Migration
- International framework for gender equality throughout the UN system | IOM UN Migration
- B-safe | United nations department of safety and security
Timeline
Health promoter officer
Medecins sans frontières
08.2022 - Current
Cultural mediator french-arabic
IOM
03.2022 - 08.2022
Interpreter
ASB organisation
08.2021 - 02.2022
interpreter
Freelancer
06.2020 - 07.2021
Interpreter
ITC Italian company
03.2020 - 06.2020
Interpreter
SEPROTEC Spanish company
07.2019 - 02.2020
Interpreter
EODY interpreter arabic/french/english
10.2018 - 04.2019
Nurse Practitioner
Public Hospital in JERADA
01.2015 - 04.2016
Nurse Manager
Public Hospital of ANWAL
10.2013 - 12.2014
Master - general nursing
ISPITS public superior institute
High school degree - physics
ANAHDA high school
Interpreter training -
EUAA