Saskia van Bommel

• Wrote 2 guides in Dutch with regular updates, about ‘Sámos’ and Náxos, Páros & Antíparos’

- Managed and motivated employees, enhancing productivity and engagement.
- Achieved tasks within set timeframes and controlled costs to boost profits.
- Developed and maintained customer and supplier relationships.
- Built high-performing teams through recruitment and talent development.
- Created a strong company culture focused on engagement and collaboration.
- Streamlined workflows and implemented agile methodologies to improve productivity.
- Led cross-functional teams and established priorities to achieve project goals.
- Evaluated performance and provided constructive feedback.
- Utilized data and analytics for informed decision-making.

- Translated products and marketing content, and collaborated with fellow translators for consistency.
- Managed multiple projects, maintaining deadlines and attention to detail.
- Developed industry-specific glossary terms and standardized translations.
- Delivered accurate translations to target audiences, enhancing client satisfaction.
- Translated help guides and support resources, improving customer support.
- Ensured culturally and linguistically appropriate communications to enhance global image.
- Proofread, edited, and improved various documents while maintaining original message content, tone, and emotion.

- Ensured TUI clients had a seamless holiday experience by overseeing transfers, delivering welcome meetings, assuring sales, and handling complaints.
- Enhanced internal communication, fostering collaboration and boosting employee morale.
- Developed training programs for new hires to equip them with essential skills.
- Regularly reported sales, budget, and issues to the head office.
- Responsible for budgeting.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed and maintained relationships with customers and suppliers through account development.