Savvas Lazos
Thessaloniki
Summary
A skilled professional with expertise in relationship management and sales, demonstrating exceptional negotiating tactics and issue resolution capabilities. Proficient in account development and Salesforce, with a proven track record of critical evaluation to drive business success. Committed to leveraging sales expertise to achieve strategic career goals in a dynamic environment.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work history
Key Account Manager
Vodafone
Thessaloniki
2012.01 - 2026.03
- Cultivated strong relationships with corporate clients to improve customer satisfaction.
- Managed multiple high-value accounts, ensuring smooth communication and service delivery.
- Secured new business opportunities by presenting compelling pitches to potential clients.
- Strengthened client loyalty through consistent high-quality service and prompt issue resolution.
Account Manager
Vodafone
Thessaloniki
2006.11 - 2012.06
- Enhanced customer satisfaction by resolving issues promptly and efficiently.
- Increased account longevity through consistent follow-ups and regular meetings.
- Created sales proposals to win new business opportunities.
- Negotiated contracts and closed deals to achieve favourable terms for corporate objectives.
Account Manager
ISS Facility Services
Thessaloniki
2005.01 - 2006.11
- Negotiated contracts to secure profitable deals.
- Prepared detailed reports to provide insight into account performance.
- Monitored competitor activity, staying ahead in the market competition.
- Analysed client feedback to highlight areas in need of improvement.
Education
Master of Arts - Strategic Marketing Communications
University of Greenwich
London, UK 2001.09 - 2002.12
Bachelor of Arts - Business Studies and Marketing
Middlesex University
London, UK 1996.09 - 1999.12
Skills
- Relationship Management
- Sales expertise
- Issue resolution
- Excellent negotiating tactics
- Account development
- Salesforce
- Critical evaluation
Languages
English - Fluent
Affiliations
- Bicycle
- Fishing
- Theatre
Timeline
Key Account Manager
Vodafone
2012.01 - 2026.03
Account Manager
Vodafone
2006.11 - 2012.06
Account Manager
ISS Facility Services
2005.01 - 2006.11
Master of Arts - Strategic Marketing Communications
University of Greenwich
2001.09 - 2002.12
Bachelor of Arts - Business Studies and Marketing
Middlesex University
1996.09 - 1999.12