Technical support and consulting for customers and the partner network
Communication with customers and coordination of external service teams
Management of John Deere programs and those of other manufacturers
Increased project success rates by providing technical support on various transmission-related projec
Detection, diagnosis, and repair of faults in electric motors, automation panels, and electrical distribution systems
Installation, upgrading, and maintenance of systems
Use of specialized measuring instruments
Use of AutoCAD for 2D design of projects and electrical power networks
Conducted research to support team objectives and enhance project deliverables.
3D Design with Blender
Proficient in Microsoft Office
Innovative, communicative, and adaptable
Previous experience in technical support