Sofia Charonian
Business Administration / Professional Waitress
Thessalonikis 236, Athens ,I
Summary
Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive, and supportive supervision.
Overview
7
7
years of professional experience
Work History
Head Waitress
Old Ithaki
2023.01 - Current
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Waitress A
Pasaji
2022.05 - 2022.09
Waitress A
Parkbench
2020.12 - 2022.04
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Answered customers' questions, recommended items, and recorded order information.
Wairess A
Metaxi Mas
2020.06 - 2020.09
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress A
Metaxi Mas
2019.03 - 2019.10
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Waitress B
Metaxi Mas
2018.02 - 2018.10
Assistant Waiter
Nana Apartments
2017.06 - 2017.10
Education
Business Administration
University of Peiraus
Piraeus, Greece09.2022
Skills
Sophia Haronian possesses strong teamwork skills, consistently demonstrating her ability to collaborate effectively with colleagues in various professional settings She is highly organized, ensuring tasks are completed efficiently and on time, and is known for her reliability and commitment to her responsibilities Additionally, Sophia has excellent communication skills, allowing her to engage effectively with both customers and team members, fostering a positive and productive work environment
Languages
Greek
Native language
English
Proficient
C2
French
Beginner
A1
Timeline
Head Waitress
Old Ithaki
2023.01 - Current
Waitress A
Pasaji
2022.05 - 2022.09
Waitress A
Parkbench
2020.12 - 2022.04
Wairess A
Metaxi Mas
2020.06 - 2020.09
Waitress A
Metaxi Mas
2019.03 - 2019.10
Waitress B
Metaxi Mas
2018.02 - 2018.10
Assistant Waiter
Nana Apartments
2017.06 - 2017.10
Business Administration
University of Peiraus