Microsoft Word
Sofia Ziti
Private Sector Employee
Athens
Summary
Adaptable and empathetic with excellent communication skills, patience, and a natural inclination for problem-solving. I approach challenges with a calm demeanor and creativity, seeking innovative solutions.
I value collaboration and believe in fostering positive relationships in the workplace. My patient nature allows me to work effectively with diverse teams, ensuring a harmonious and productive environment. I am always eager to learn and grow, embracing new opportunities with enthusiasm.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Salesperson
Editions Ziti
Athens, Attica
10.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Knowledge of logistics, warehouse and Entersoft
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Server
Remeze
Patra , Nomos Achaias
09.2021 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Contributed to inventory management by monitoring stock levels.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Supported needs of countless customers daily.
Salesperson
Horizon Marketing
Patra, Nomos Achaias
03.2021 - 06.2021
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
Current Studying - Graphic Design
Start Learn
Athens 10.2024 - Current
Bachelor of Science - Geology
University of Patras
Patra 09.2018 - 09.2024
Skills
Customer engagement
Cross-selling products and services
Account management
Customer care
Active listening
Relationship building
Networking
Staff training
F2F marketing
Software
Microsoft Excel
Photoshop
Oasis Montaj
ArcMap
GIS
Indesign
Certification
Certification: Pet First Aid - Ekpaideutiki Enosi
Interests
DIY projects
Drawing, Painting
Building
Animal Care
Reading and Writing
Learning about facts
Designing
Gardening
Cooking
Timeline
Current Studying - Graphic Design
Start Learn
10.2024 - Current
Certification: Pet First Aid - Ekpaideutiki Enosi
05-2024
Salesperson
Editions Ziti
10.2022 - Current
Server
Remeze
09.2021 - 07.2022
Salesperson
Horizon Marketing
03.2021 - 06.2021
The extraction of oil reserves found off the coast of Patraikos - University of Patras
12-2019
Seminar on 'Microplastics in Water and Waste"- Hellenic Open University
10-2019
Final Conference of the LIFE DEBAG Project: within the framework of the European project LIFE DEBAG (LIFE14GIE/GR/001127). Integrated Awareness and Sensitization Campaign for Reducing Plastic Bags in the Marine Environment Final Conference of the LIFE DEBAG Project: within the framework of the European project LIFE DEBAG (LIFE14GIE/GR/001127). Integrated Awareness and Sensitization Campaign for Reducing Plastic Bags in the Marine Environment - University of Patras
12-2018
Bachelor of Science - Geology
University of Patras
09.2018 - 09.2024
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