Sonja Gripari
Mikonos
Summary
*Expert retail sales professional offering many years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
* High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Overview
22
22
years of professional experience
3
3
Languages
Work History
Cashier Supervisor
LYO HOTEL
MYKONOS
04.2021 - Current
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
Cashier
NAUTILUS RESTAURANT
MYKONOS
05.2016 - 10.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Cashier
AVRA RESTAURANT
MYKONOS
05.2013 - 10.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Tallied cash drawer at beginning and end of each work shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
Retail Sales Assistant
LE POISOON BLEU
MYKONOS
01.2005 - 10.2012
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Located merchandise across various stores to address customer needs.
- Logged reports, expenses, receipts, and sales in company database.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Trained and supervised new employees to use selling strategies and apply best practices.
Retail Sales Associate
ECCENTRICS BY DESIGN
MYKONOS
05.2001 - 10.2004
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Science - Psychology Teacher Education
UNIVERSITY OF PHILOSOPHY
BELGRADE 04.2001 -
Skills
Merchandising operations
undefinedTimeline
Cashier Supervisor
LYO HOTEL
04.2021 - Current
Cashier
NAUTILUS RESTAURANT
05.2016 - 10.2020
Cashier
AVRA RESTAURANT
05.2013 - 10.2015
Retail Sales Assistant
LE POISOON BLEU
01.2005 - 10.2012
Retail Sales Associate
ECCENTRICS BY DESIGN
05.2001 - 10.2004
Bachelor of Science - Psychology Teacher Education
UNIVERSITY OF PHILOSOPHY
04.2001 -
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