Sophia Tzanetakou
Social Anthropologist
Athens
Summary
Graduate in Social Anthropology with a solid academic foundation in intercultural communication, critical thinking, and qualitative research methods, including introductory ethnographic approaches. Strong organizational and administrative skills, developed through work experience in real estate and customer service. Quick to adapt, eager to learn, and motivated to apply anthropological knowledge and transferable skills in diverse professional environments.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Assistant
Real Estate Office
01.2024 - Current
- Coordinate office operations, including client communication, scheduling, and document management, ensuring smooth business activities.
- Handle booking management from platforms such as Airbnb and Booking.com, ensuring seamless guest experiences and accurate reservations.
- Manage administrative tasks related to property transactions, ensuring accuracy and efficiency.
- Collaborate with various teams to streamline internal processes, improving workflow and overall office productivity.
Team Coordinator
Global Brigades Greece
01.2023 - 01.2024
- Led interdisciplinary student teams on social projects, overseeing the development and execution of initiatives in an international setting.
- Utilized communication and coordination skills to ensure smooth team operations, while contributing to project objectives.
- Fostered collaboration among diverse team members, promoting shared goals and effective decision-making.
Office and Reservation Management
Tourism Company
01.2022 - 01.2022
- Coordinated reservations and administrative duties, ensuring all customer information was accurately processed and managed.
- Handle booking management from platforms such as Airbnb and Booking.com, ensuring seamless guest experiences and accurate reservations.
Service and Cashier Staff
Café Bar, Monastiraki
01.2019 - 01.2021
- Provided excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests.
- Operated the cash register, processed payments, and handled cash transactions with accuracy and efficiency.
- Managed customer inquiries and resolved issues promptly, ensuring customer satisfaction.
- Maintained cleanliness and organization of the service area, ensuring compliance with health and safety regulations.
Service and Cashier Staff
Restaurant, Filadelfia
01.2017 - 01.2018
- Managed cashier duties and processed customer orders with attention to detail and efficiency.
- Contributed to maintaining a positive customer experience through effective communication and prompt service.
- Provided excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests.
Café Manager
Premium Wellness Club
01.2023 - 2024
- Managed daily café operations, focusing on staff coordination, customer service, and logistical tasks.
- Ensured the smooth flow of service by managing inventory, coordinating supplies, and addressing customer needs promptly.
- Developed leadership skills while managing a team and maintaining high standards of customer service.
Service Member
Cocktail Bar Noel
01.2022 - 2023
- Provided high-quality customer service in a fast-paced environment, ensuring that all guests had a positive and memorable experience.
- Assisted with managing customer inquiries, taking orders, and resolving any issues efficiently and professionally.
- Collaborated with team members to ensure smooth and effective operations, contributing to the overall success of the venue.
- Maintained a clean and organized service area, ensuring safety and compliance with health regulations.
- Demonstrated excellent communication skills while interacting with a diverse clientele, enhancing customer satisfaction.
Service Member
Lounge Café, Pedion Areos
01.2021 - 2022
- Provided high-quality customer service in a fast-paced environment, ensuring that all guests had a positive and memorable experience.
- Assisted with managing customer inquiries, taking orders, and resolving any issues efficiently and professionally.
- Collaborated with team members to ensure smooth and effective operations, contributing to the overall success of the venue.
- Maintained a clean and organized service area, ensuring safety and compliance with health regulations.
- Demonstrated excellent communication skills while interacting with a diverse clientele, enhancing customer satisfaction.
Education
B.A. - Social Anthropology
Panteion University of Social and Political Sciences
Skills
- Time management
- Computer skills
- Critical Thinking and Theoretical Analysis
- Ethnographic Methodology
- Fast learner
- Vulnerable Population Management
- Office administration
- Team collaboration
- Problem-solving
- Project management
- File and record keeping
- Administrative support
- Document preparation
- Task prioritization
- Operations support
- Problem-solving abilities
- Data entry
Timeline
Assistant
Real Estate Office
01.2024 - Current
Team Coordinator
Global Brigades Greece
01.2023 - 01.2024
Café Manager
Premium Wellness Club
01.2023 - 2024
Office and Reservation Management
Tourism Company
01.2022 - 01.2022
Service Member
Cocktail Bar Noel
01.2022 - 2023
Service Member
Lounge Café, Pedion Areos
01.2021 - 2022
Service and Cashier Staff
Café Bar, Monastiraki
01.2019 - 01.2021
Service and Cashier Staff
Restaurant, Filadelfia
01.2017 - 01.2018
B.A. - Social Anthropology
Panteion University of Social and Political Sciences
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