With over 8 years of experience in the hospitality industry, I specialize in cocktail preparation, bar operations, and team leadership. I've worked in various high-energy bar environments, excelling in fast-paced service. My skills include zero waste management, stock control, staff training, and maintaining high safety and hygiene standards. I’m committed to delivering excellent guest experiences while ensuring efficient bar operations.
•Oversee daily bar operations, ensuring smooth service and exceptional guest experiences.
• Lead, train, and motivate a team of bartenders and bar staff, fostering a positive work environment.
• Manage stock inventory, order supplies, and control costs to maintain profitability.
• Ensure adherence to safety, hygiene, and health protocols across all bar operations.
• Create and implement cocktail menus, incorporating modern trends and unique offerings.
• Handle customer complaints and feedback to ensure satisfaction and resolve issues efficiently.
• Schedule staff based on operational needs, ensuring appropriate coverage during peak times.
• Monitor and maintain equipment to ensure everything is in proper working condition.
• Track bar performance and generate reports on sales, inventory, and labor costs.
• Promote a zero-waste policy, optimizing ingredients and reducing wastage where possible.