Spyridon Zarkadas
Melissia,Greece
Summary
Accomplished professional with extensive expertise in financial product understanding, customer relations, and business development. Demonstrates proficiency in financial reporting, project scheduling, and budget control, ensuring efficient branch operations and compliance auditing. Skilled in market analysis and negotiation, with a strong focus on staff recruitment, training, and mentoring to drive performance metrics. Committed to enhancing retail banking services through effective change implementation and executive communication. Aspires to leverage skills in strategic roles that foster growth and innovation within the financial sector.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work history
Branch manager
Alpha Bank
, Greece
2013.06 - Current
- Improved branch productivity by implementing efficient work schedules.
- Ensured branch met all regulatory requirements for safe operation.
- Conducted regular performance reviews for continuous employee development.
- Coordinated with other branches for seamless service delivery.
Branch manager
Emporiki Bank (Groupe Credit Agricole)
2012.10 - 2013.06
Retail sales manager
Emporiki Bank
2005.07 - 2012.10
- Analysed sales to identify top-performing products.
- Managed daily sales department management meetings to plan and discuss daily prospecting targets and activities.
- Developed and maintained relationships with banking partners, securing favourable terms for business loans.
- Provided high-quality customer service whilst managing client queries and concerns about loans.
- Upheld stringent bank standards for loans, money handling and legal considerations.
- Elevated overall revenue figures through upselling or cross-selling related financial products alongside home loans.
- Created customised investment strategies for overall portfolio improvement.
- Developed strong relationships with clients for trust and loyalty building.
Education
Certificate of Higher Education - Economics
Plovdivski Universitet '' Paisii Hilendarski''
Plovdiv 1996.09 - 2002.02
Skills
- Financial product understanding
- Customer relations
- Business development
- Financial reporting
- Project scheduling
- Staff recruitment
- Budget control
- Market analysis
- Negotiation proficiency
- Branch operations
- Employee training
- Staff mentoring
- Compliance auditing
- Staff management
- Retail banking
- Change implementation
- Performance metrics
- Executive communication
- Time efficiency
Languages
English
Intermediate
Affiliations
- Hiking, Sustainable tourism
Timeline
Branch manager
Alpha Bank
2013.06 - Current
Branch manager
Emporiki Bank (Groupe Credit Agricole)
2012.10 - 2013.06
Retail sales manager
Emporiki Bank
2005.07 - 2012.10
Certificate of Higher Education - Economics
Plovdivski Universitet '' Paisii Hilendarski''
1996.09 - 2002.02