Stamatia Mantadaki
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Air Logistics Customer Care Specialist
Kuehne + Nagel
03.2021 - Current
- Member of AT/CH/IE/IT/ES/PT PSF team(checking daily workload -not only as operator but also by supervising all Team's BPA filters and RT Queues and informing in which assist is required).
- Assist in training new employees and participate in cross-training with other departments.
- Italy sub-team management (managing daily workload,organized instructions and shared them with team in order to eliminate errors,answering any potential questions from other co-workers in order to reduce missed SLAs and reported mistakes).
- Assist to weekly reports for overdue shipments.
- Responsible for team's weekly schedule.
- Contact person in Team Leader's absence.
Assistant Manager/Sales Assistant/cashier
PAPANIKOLAOU SHOES
02.2012 - 09.2019
- From February 2012 to September 2018 worked as cashier and store manager assistant (customer services, issuance of receipts, invoices and shipping slips, warehouse's stock control, receive new products, accounting management).
- From October 2018 to September 2019 worked as Store Manager at same company (Store management and staff organization, issuance of receipts, invoices and shipping slips, warehouse's stock control, accounting management).
Receptionist
XV Biennale of Young Artists from Europe and the Mediterranean.
10.2011 - 11.2011
- (Voluntary work) Reception, inform and guidance of visitors to XV Biennale of Young Artists from Europe and the Mediterranean.
Sales Assistant/cashier
Man & Manetti
05.2011 - 08.2011
- Seasonal cashier and sales assistant at "Man & Manetti" store (customer service, issuance of receipts and invoices warehouse's stock control and supply).
Sales Assistant/cashier
Axel Accessories
03.2010 - 03.2011
- Cashier and Sales Assistant at "Axel Accessories" stores (customer service, issuance of receipts, invoices and shipping slips, warehouse's stock control).
Education
DG Certificate
09.2023
Greek Literature -
Aristotle University of Thessaloniki
07.2010
Department of Secretaries Administration -
Vocational Training Institute K.E.M.E.
12.2020
E.C.D.L.
02.2020
Skills
- Teamwork and Collaboration
- Adaptability
- Work Prioritization
- Good Communication
- Analytical Thinking Skills
- Problem Resolution
- Complaint Handling
- Employee Coaching
Languages
English
Advanced
C1
Details
Astypaleas 6, Thessaloniki, 54248, +306941698196, smantadake@gmail.com, 24/11/86, Thessaloniki, Greek, B
Timeline
Air Logistics Customer Care Specialist
Kuehne + Nagel
03.2021 - Current
Assistant Manager/Sales Assistant/cashier
PAPANIKOLAOU SHOES
02.2012 - 09.2019
Receptionist
XV Biennale of Young Artists from Europe and the Mediterranean.
10.2011 - 11.2011
Sales Assistant/cashier
Man & Manetti
05.2011 - 08.2011
Sales Assistant/cashier
Axel Accessories
03.2010 - 03.2011
DG Certificate
Greek Literature -
Aristotle University of Thessaloniki
Department of Secretaries Administration -
Vocational Training Institute K.E.M.E.
E.C.D.L.
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