Stamatis Mentzelos
Assistant Income Auditor
Hellinikon
Summary
Hospitality professional currently working as an Assistant Income Auditor within a hotel group, with hands-on experience in revenue control, credit operations, and daily financial procedures. Background includes cross-departmental collaboration with Front Office, F&B, and Banqueting teams to ensure revenue accuracy and compliance. Currently pursuing an MBA in Tourism Management, with a BSc in Business Administration. Detail-oriented, responsible, and committed to building a long-term career in hotel finance, with a growing interest in investment analysis and tourism-related development projects.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Income Auditor (Assistant)
Donkey Hotels Group
01.2024 - Current
- Participated in the review and verification of daily revenue reports across all departments (Rooms, F&B, Spa, Banqueting), ensuring accuracy and policy compliance
- Supported the reconciliation of revenue flows between PMS, POS, and accounting systems by identifying and reporting discrepancies
- Contributed to the preparation of daily audit packs and revenue summaries submitted to Finance and Management
- Conducted review and documentation of discounts, rebates, voids, and complimentary transactions, ensuring compliance with approval protocols
- Collaborated with Front Office, F&B, and Banqueting teams to enhance revenue accuracy and minimize discrepancies
- Assisted with the month-end closing process by gathering revenue data and supporting audit documentation
- Managed daily cash handling procedures across the group’s properties (cash collections, deposits, safe reconciliation), in close coordination with the Accounting team
- Oversaw the allocation of available funds between bank accounts and on-site cash holdings to support the group’s day-to-day liquidity needs
- Developed and maintained structured banqueting revenue reporting, segmented by event type, revenue category, and sales responsibility, supporting Sales Department initiatives in budgeting, forecasting, and performance monitoring (KPIs)
Credit Clerk
Donkey Hotels Group
04.2023 - 12.2023
- Monitored and reconciled accounts receivable, ensuring timely and accurate collection of outstanding balances
- Issued and sent invoices to partners and travel agencies in accordance with contractual agreements
- Supported the Credit Manager in reviewing credit limits and assessing customer creditworthiness, in collaboration with the Sales Department
- Handled and resolved disputes related to outstanding accounts
- Coordinated with the Accounting Department and the Income Auditor to reconcile collections with PMS revenue records
- Assisted internal and external audits by providing relevant documentation and reports
- Tracked prepayments and ensured compliance with the group’s credit policy
Accounting Trainee
Donkey Hotels Group
02.2023 - 04.2023
- Supported the daily operations of the Finance department with a focus on understanding internal workflows and revenue-related procedures
- Collaborated with front office and back office teams to observe and assist in operational tasks related to reservations and revenue flow
- Received training on hotel systems (PMS, POS, reporting tools) and their integration with financial processes
- Assisted with cash flow-related procedures, reporting, and revenue checks in coordination with the Income Auditor and Accounting Department
Operation Assistant Manager
Soleto
03.2022 - 02.2023
- Customer service
- Trained and supervised a group of xx persons in the team focusing on high quality services to accommodate customers’ high expectations
- Organized the order book in order to maintain a smooth flow to the kitchen and the bar
Shoes sales assistant
Relax Anatomic Shoes
09.2016 - 02.2023
- Provided sales support during MICAM international fair
Room service
Four Season Astir Palace
03.2021 - 11.2021
- Provided room services to the high-end clientele of Four Season Astir Palace hotel
Education
MBA - Tourism Management
University of Piraeus
01.2024 - Current
BSc - Business Administration
University of Piraeus
01.2017 - 1 2022
Executive Seminar: Innovation, Leadership & Global Strategy - undefined
Kellogg School of Management
Executive Seminar: Global Uncertainty & Business Strategies - undefined
Loyola University of Chicago
Skills
- Revenue procedures (PMS, POS, reconciliation)
- Credit and collections support
- Daily audit pack preparation
- Familiarity with hotel systems and workflows
- Basic cash handling and reporting
Personal Information
- Date of Birth: 06/03/98
- Nationality: Greek
Timeline
Income Auditor (Assistant)
Donkey Hotels Group
01.2024 - Current
MBA - Tourism Management
University of Piraeus
01.2024 - Current
Credit Clerk
Donkey Hotels Group
04.2023 - 12.2023
Accounting Trainee
Donkey Hotels Group
02.2023 - 04.2023
Operation Assistant Manager
Soleto
03.2022 - 02.2023
Room service
Four Season Astir Palace
03.2021 - 11.2021
BSc - Business Administration
University of Piraeus
01.2017 - 1 2022
Shoes sales assistant
Relax Anatomic Shoes
09.2016 - 02.2023
Executive Seminar: Innovation, Leadership & Global Strategy - undefined
Kellogg School of Management
Executive Seminar: Global Uncertainty & Business Strategies - undefined
Loyola University of Chicago
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