Stavroula Fotou
Maritime Business
Argos
Summary
University graduate with a pending master's in International Maritime Business. Self-reliant person with experience in customer-oriented service jobs, that demanded excellent communication skills, with the ability to actively listen and adapt to the needs of the customer as well as fellow team-members. The fast-paced nature of the jobs allowed the further development of pre-existing multi-tasking capabilities, without sacrificing attention to detail and diligence when performing the required tasks.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Seasonal Bartender
Ilias Polyxronopoulos
Nafplio
Seasonal Barista, Bartender
Ilias Polyxronopoulos
Nafplio
06.2022 - Current
- Created wide variety of hot and cold drinks in average shifts
Barista
Theodoros Lafatzis
Nafplio
10.2017 - 10.2019
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Cleaned counters, machines, utensils and seating areas daily.
Cashier
“A.B Vasilopoulos” Supermarket
Thessaloniki
02.2017 - 06.2017
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Digitization Historical Documents
“Historical Archive of Refugee Hellenism”
Thessaloniki
05.2016 - 08.2016
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Collaborated with team members to achieve target results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
Education
High School Diploma -
2nd Highschool
Argos 09.2009 - 06.2012
Bachelor of Science - Balkan, Slavic And Oriental Studies
University of Macedonia
Thessaloniki 10.2012 - 09.2018
Master of Science - International Maritime Business
Metropolitan College
Athens, Greece 10.2021 - Current
Seminar - The Importance of Short Sea Shipping in The M.I.
Metropolitan College
Athens, Greece 02.2022 - 02.2022
Seminar - Cruise Destination Management
Metropolitan College
Athens, Greece 02.2022 - 02.2022
Seminar - Crew Management Techniques
Metropolitan College
Athens, Greece 02.2022 - 02.2022
Seminar - The Impact of Covid-19 On The Shipping Industry
Metropolitan College
Athens, Greece 02.2022 - 02.2022
Seminar - International And Intercultural Communication
Metropolitan College
Athens, Greece 02.2022 - 02.2022
Seminars - Women in Leadership
Metropolitan College
Athens, Greece 02.2022 - 02.2022
Seminars - The Brexit Effect in International Trade And Shipp
Metropolitan College
Athnes, Greece 02.2022 - 02.2022
Skills
Excellent Communication
undefinedTimeline
Seasonal Barista, Bartender
Ilias Polyxronopoulos
06.2022 - Current
Seminar - The Importance of Short Sea Shipping in The M.I.
Metropolitan College
02.2022 - 02.2022
Seminar - Cruise Destination Management
Metropolitan College
02.2022 - 02.2022
Seminar - Crew Management Techniques
Metropolitan College
02.2022 - 02.2022
Seminar - The Impact of Covid-19 On The Shipping Industry
Metropolitan College
02.2022 - 02.2022
Seminar - International And Intercultural Communication
Metropolitan College
02.2022 - 02.2022
Seminars - Women in Leadership
Metropolitan College
02.2022 - 02.2022
Seminars - The Brexit Effect in International Trade And Shipp
Metropolitan College
02.2022 - 02.2022
Master of Science - International Maritime Business
Metropolitan College
10.2021 - Current
Barista
Theodoros Lafatzis
10.2017 - 10.2019
Cashier
“A.B Vasilopoulos” Supermarket
02.2017 - 06.2017
Digitization Historical Documents
“Historical Archive of Refugee Hellenism”
05.2016 - 08.2016
Bachelor of Science - Balkan, Slavic And Oriental Studies
University of Macedonia
10.2012 - 09.2018
High School Diploma -
2nd Highschool
09.2009 - 06.2012
Seasonal Bartender
Ilias Polyxronopoulos
Similar Profiles
CHRISTINA CHANTZARACHRISTINA CHANTZARA
Pharmacist at "Arvanitidis Ilias" PharmacyPharmacist at "Arvanitidis Ilias" Pharmacy
Semina BarogianniSemina Barogianni
English as a Second Language Teacher at Aftenergo Private SchoolEnglish as a Second Language Teacher at Aftenergo Private School
Cloey WrightCloey Wright
Family Case Manager at Department Of Child ServicesFamily Case Manager at Department Of Child Services