Stavroula Laina
Sales Executive
Vari, Athens
Summary
Driven professional with background in high-paced sales environment, seeking to transition into new field. Developed skills include client relationship management and strategic planning, along with effective communication and negotiation. Looking to leverage these transferrable skills to deliver impactful results in new and challenging role.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Sales Executive
MyTeam
11.2024 - 02.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Real Estate Agent
Engel & Völkers
09.2022 - 11.2024
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
Flight Attendant
Ryanair
02.2017 - 09.2022
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Elevated onboard sales revenue by effectively promoting duty-free products and conveying the benefits of loyalty programs.
- Used excellent customer service skills in addressing passengers' needs.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Private Home Tutor
Freelancer
12.2015 - 02.2017
- Improved student comprehension by utilizing tailored teaching methods for individual learning styles.
- Provided one-on-one support for students facing school challenges, resulting in improved grades and increased confidence in their abilities.
- Developed strong rapport with students, fostering a positive learning environment that encouraged open communication and trust.
- Increased student motivation by setting realistic goals and celebrating achievements, creating a sense of accomplishment in learners.
Education
Bachelor's Degree - Philosophy And Pedagogy
Aristotle University
Thessaloniki, Greece 04.2001 -
Skills
Business development and planning
Lead prospecting
Business networking
Sales funnel management
Professional networking
Customer service
Relationship building
Sales expertise
Sales strategy
Decision-making
Product knowledge
Sales presentations
Goals and performance
Cold calling
Client development
Objection handling
Operations
Cross-selling techniques
Upselling strategies
Interpersonal and written communication
Client acquisition
Report writing skills
Contract negotiations
Pipeline management
CRM software proficiency
Closing techniques
Prospecting skills
Networking
Quality assurance
KPI tracking
Sales follow-up
Customer needs assessments
Additional Information
Computer Literacy:
Microsoft Office (Word Excel Access PowerPoint VBA) Internet
Driving Licenses:
AM, B
Seminars:
Attendance of the seminar "Special Learning Needs
Assessment, Diagnosis and Strategies
Diagnostic and Assessment and Strategies for Coping"
Attendance of the seminar "Communication and Communication Disorders
Learning and Communication Disorders - Mental Disorders in Childhood - Diagnosis
Diagnosis and Treatment Strategies'
Courses:
"Create B2B Sales Cold Calling Scripts & Value Propositions"
Hobbies
Reading (books and articles), Listening to Podcasts, Dancing, Cycling, Running, Swimming, Yoga, Meditation, Theatre, Cinema, Cooking, Traveling, Decoration, Painting, Knitting, DIY projects, Volunteering, Working with elderly-children
Timeline
Sales Executive
MyTeam
11.2024 - 02.2025
Real Estate Agent
Engel & Völkers
09.2022 - 11.2024
Flight Attendant
Ryanair
02.2017 - 09.2022
Private Home Tutor
Freelancer
12.2015 - 02.2017
Bachelor's Degree - Philosophy And Pedagogy
Aristotle University
04.2001 -