Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Stavroula Reize

Stavroula Reize

Thessaloniki

Summary

Proven expertise in customer service and multitasking, honed at Porto Mykonos Hotel, where I streamlined order-taking processes and enhanced guest satisfaction. Leveraged strong relationship management and cash handling skills to boost sales and efficiency. Achieved significant improvements in service delivery by focusing on attention to detail and proactive problem-solving.

Diligent service with solid background in providing excellent customer service and ensuring guest satisfaction. Proven ability to handle high-pressure environments and deliver consistent performance. Demonstrated proficiency in multi-tasking and effective communication.

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic individual with hands-on experience in restaurant and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Winter Job Waiter

Harri Spot Bar
11.2023 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Hotel Waiter

Porto Mykonos Hotel
06.2024 - 10.2024
  • Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
  • Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
  • Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
  • Promoted upselling efforts by highlighting daily specials and suggesting complementary menu items, contributing to an increase in overall sales.
  • Processed customer payments to accurately record transactions.
  • Assessed meal preparation to check creation of special orders and cooking procedures.

Room Service Waiter

Tagoo Hotel
06.2024 - 09.2024
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.
  • Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
  • Kept work environments, equipment and trays clean and sanitized for guests.
  • Part time job!

Service

Beach Bar Riviera Restaurant
05.2023 - 09.2023
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.

Education

J.D. - Tourism Executive And Business

Tourism Executive And Business
Thessaloniki, Greece
02-2022

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Order taking
  • Cash handling
  • Safe food handling
  • Relationship management
  • Microsoft Word
  • English speaker

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

Greek
Native language
English
Upper intermediate
B2

Timeline

Hotel Waiter

Porto Mykonos Hotel
06.2024 - 10.2024

Room Service Waiter

Tagoo Hotel
06.2024 - 09.2024

Winter Job Waiter

Harri Spot Bar
11.2023 - Current

Service

Beach Bar Riviera Restaurant
05.2023 - 09.2023

J.D. - Tourism Executive And Business

Tourism Executive And Business
Stavroula Reize