Stefania Kapella
Secretary
Marousi,A1
Summary
Proven Office Administrator with a track record of enhancing office operations through expert calendar management and effective appointment scheduling. At AimodiagnosiMed, significantly improved client satisfaction by promptly addressing inquiries and streamlining communication processes. Skilled in customer service and office administration, demonstrating discretion and a keen ability to manage sensitive information. Professional Secretary with over four years of experience managing daily administrative support tasks and operations in health industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Secretary
AimodiagnosiMed
Kifissia, Attica
11.2023 - Current
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Diagnostic reports
- Archiving
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Scheduled appointments and conducted follow-up calls to clients.
Secretary
Praxis Ygeias
Chalandri, Attica
11.2021 - 11.2023
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Scheduled appointments and conducted follow-up calls to clients.
Secretary
Doctors Hospital
Athens, Attica
05.2021 - 11.2021
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Science - Nursing
Metropolitan College
Athens, Greece 10.2021 - 10.2024
Skills
Customer Service
Office Administration
Verbal and written communication
Appointment Scheduling
Calendar Management
Meeting Coordination
Languages
Greek
Native language
English
Proficient
C2
Additional Information
Conferences and Seminars
- 17/02/2021 PANDEMIC COVID-19
- 18/02/2021 RELATIVE INTERACTION & COMMUNICATION IN THE PAIR SYSTEM
- 19/02/2021 THE INTERPRETATION OF PSYCHOANALYSIS
- 13/04/2021 NURSING OF HEMOSPHERINOPATHIES
- 16/04/2021 QUALITY INDICATORS OF HEALTH SERVICES
- 20/04/2021 INTRODUCTION TO NURSING RESEARCH
Timeline
Secretary
AimodiagnosiMed
11.2023 - Current
Secretary
Praxis Ygeias
11.2021 - 11.2023
Bachelor of Science - Nursing
Metropolitan College
10.2021 - 10.2024
Secretary
Doctors Hospital
05.2021 - 11.2021
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