Stefanos Draganoglou
Thessaloniki
Summary
I am a hospitality industry professional with 10-year experience as a Bar and Restaurant Manager in international working environments and luxury hotels. Have a track record of leading teams and driving commercial growth in fast-paced bars and restaurants while ensuring outstanding services and a comfortable atmosphere for the customers. Currently looking for a new Manager position in Greece/Europe to share my experience and take a new career challenge
Overview
11
11
years of professional experience
1
1
Certification
Work History
Maitre of the A La Carte Restaurant
Alia Palace 5* Hotel
05.2024 - 10.2024
- Responsible for operation of restaurant
- Organized service team during service and giving guidance's
- Increased daily sales through promotion of menu and wine
- Worked effectively in fast-paced environments.
Floor Manager
Avenue Modern Cuisine Restaurant
05.2023 - 05.2024
- Worked and managed in an environment with more than 100 employees, an open kitchen and 3 bars
- Responsible for the operation of the restaurant during shift
- Responsible for maintenance of the restaurant
- Controlled stock of several products and being in touch with suppliers
- Responsible for products orders
- Organized service team during service and giving guidance's
Bar Manager
Townhouse 5* Hotel
04.2022 - 10.2022
- Managed team of 10 people to drive high standards and efficiency of service
- Responsible for daily operations of 2 cocktail bars Sky Bar and 54 Cocktail and Lounge
- Managed online reservation through I-Host reservations and responding to the Clients
- Increased sales through promotion of special drinks and bottles
- Worked with minimum spends on the tables
- Controlled stock on a daily basis and being in contact with suppliers for orders
- Responsible for daily operations and revenue through Micros software
Bar Manager
La Mandarine 5* Hotel
06.2021 - 09.2021
- Managed team of 6 people for 2 cocktail bars
- Responsible for daily operations and revenue through Micros Software
- Increased daily sales through promotion of specialty drinks
- Closed out cash register and prepared cashier report at close of business.
Bar Manager
Le Grand Bellevue 5* Hotel
12.2017 - 04.2021
- Managed team of 11 people to drive high standards and efficiency of service according to LQA standards
- Created cocktails and beverage list, menus and drinks promotion
- Mixed and served alcoholic beverages to customers
- Served Bar food menu and SUSHI menu on daily base
- Increased daily sales through promotion of specialty drinks
- Responsible for daily operations and revenue through Micros software
- Closed out cash register and prepared cashier report at close of business.
Head Bartender
Nissaki Boutique 5* Hotel
05.2017 - 10.2017
- Managed team of 2 bartenders and 4 waiters in order to drive high standards and efficiency of service in bar area and pool area
- Created cocktail and beverage list, menus and drinks promotion
- Increased daily sales through promotion of specialty drinks
- Responsible for daily operations and revenue through Micros software
Bartender
Fluela Rixos Davos 5* Hotel
11.2016 - 03.2017
- Mixed and served alcoholic beverages to customers
- Worked as bartender and waiter in bar area as necessary
- Kept bar presentable and well-stocked to meet customer needs.
- Up selling and serving food, cocktails, and beverages to guests
- Cashier operations
Head Bartender
Nissaki Boutique 5* Hotel
04.2016 - 10.2016
- Managed team of 2 bartenders and 4 waiters in order to drive high standards and efficiency of service in bar area and pool area
- Created cocktail and beverage list, menus and drinks promotion
- Increased daily sales through promotion of specialty drinks
- Responsible for daily operations and revenue through Micro's software
Head Bartender
Bar-Restaurant, The Bar
10.2015 - 04.2016
- Mixed and serving alcoholic beverages to customers
- Engaged guests in conversation
- Created new cocktails to customer's desire
Head Bartender
Lineker's Club
05.2015 - 09.2015
- Created cocktails and beverage list
- Hired, trained and supervised bar staff of 7 people in accordance with company customer service policies, procedures and health/safety regulations
- Up selling cocktails and beverages to guests
Bartender
Bar Restaurant-Four Seasons
11.2014 - 05.2015
- Up selling and serving food, cocktails, and beverages to guests
- Bielded rapport with customers to ensure pleasant atmosphere and repeat business
- Maintained the presentation of the bar area, as well as bar glasses and utensils
Bartender
Grecotel-Kos Imperial 5* Hotel
05.2014 - 10.2014
- Mixed and served alcoholic beverages to customers
- Welcomed, acknowledged and greeted bar guests
- Restocked bar as necessary
- Worked as bartender and waiter in bar area as necessary
Bartender
Mykonian Imperial 5* Hotel
05.2013 - 10.2013
- Mixed and served alcoholic beverages to customers
- Welcomed, acknowledged and greeted bar guests
- Kept bar presentable and well-stocked to meet customer needs.
- Worked as bartender and waiter in Lobby bar area as necessary
Education
Wine course, level 1 -
Sakalaki Winery
Thessaloniki01.2016
Whiskey course -
Deagio
Thassaloniki01.2016
Bartender, Barista, and Latte Art courses -
D.E.L.T.A IIEK School
Thessaloniki01.2014
Food service and communication with customers -
Goldaxia
Thessaloniki01.2014
Barista course -
Bar Institute
Thessaloniki01.2013
Skills
- Team Management
- Excellent customer services
- Sales
- Knowledge micros software
- Stock control
- Adaptability
- Self motivated
Additional Information
Mail: stefadraga@yahoo.gr
Languages
Greek
Proficient
C2
English
Proficient
C2
Italian
Advanced
C1
French
Upper intermediate
B2
Spanish
Upper intermediate
B2
Certification
Furniture Designing-Carpentry in O.A.E.D. National education system, technical high school
Thessaloniki 2004-2009
Accomplishments
- I accomplished to find jobs abroad in 2 different counties without speaking the native language in one of them. Also I was able to find job with only my own resource and no help of any recruiting team.
- I accomplished to start working as a bartender/waiter in Switzerland and become Bar manager in less than 2 years in the same working environment
- I accomplished to work and study languages at the same time in order to increase my level of services for my team
- I proved adaptability in fast pace environments
- Worked and Managed a multinational team with the ability to respect diversity and at the same time find the way to add team rule for the best results.
Hobbies
- Learning languages
- Reading books
- Sports
- Diving
Timeline
Maitre of the A La Carte Restaurant
Alia Palace 5* Hotel
05.2024 - 10.2024
Floor Manager
Avenue Modern Cuisine Restaurant
05.2023 - 05.2024
Bar Manager
Townhouse 5* Hotel
04.2022 - 10.2022
Bar Manager
La Mandarine 5* Hotel
06.2021 - 09.2021
Bar Manager
Le Grand Bellevue 5* Hotel
12.2017 - 04.2021
Head Bartender
Nissaki Boutique 5* Hotel
05.2017 - 10.2017
Bartender
Fluela Rixos Davos 5* Hotel
11.2016 - 03.2017
Head Bartender
Nissaki Boutique 5* Hotel
04.2016 - 10.2016
Head Bartender
Bar-Restaurant, The Bar
10.2015 - 04.2016
Head Bartender
Lineker's Club
05.2015 - 09.2015
Bartender
Bar Restaurant-Four Seasons
11.2014 - 05.2015
Bartender
Grecotel-Kos Imperial 5* Hotel
05.2014 - 10.2014
Bartender
Mykonian Imperial 5* Hotel
05.2013 - 10.2013
Furniture Designing-Carpentry in O.A.E.D. National education system, technical high school
Thessaloniki 2004-2009
Wine course, level 1 -
Sakalaki Winery
Whiskey course -
Deagio
Bartender, Barista, and Latte Art courses -
D.E.L.T.A IIEK School
Food service and communication with customers -
Goldaxia
Barista course -
Bar Institute
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