Stelios Dimitriou
Summary
Dynamic and results-driven Travel and Tourism Executive with over 25 years of progressive leadership in operations, commercial strategy, and business development. Proven ability to drive revenue growth, enhance operational efficiency, and lead high-performing teams in competitive environments. Skilled in B2B & B2C travel services, contract negotiations, SLA/KPI monitoring, and digital transformation of processes.
Overview
35
35
years of professional experience
Work History
Travel Consultant
ASPIDA TRAVEL
08.2023 - 07.2025
- Handling marine & corporate air ticketing, group & FIT reservations (domestic & international)
- Client service optimization & reservation system management
Country Project Travel Manager
iXchange
11.2022 - 06.2023
- Coordinated travel logistics for large-scale corporate accounts
- Implemented cost-saving solutions across travel programs
Commercial Director
Versus Travel
02.2020 - 06.2022
- Led commercial strategy, market positioning, and client portfolio growth
- Introduced new product lines & enhanced digital sales channels
Commercial Director
MIDEAST TRAVEL / BCD Meetings & Events
01.2017 - 01.2019
- Oversaw business development, sales, and marketing teams
- Built strategic partnerships, implemented SLAs & KPIs
- Enhanced lead-generation process and client retention
Operations Director
BCD TRAVEL GREECE
01.2009 - 01.2017
- Managed daily operations & new account implementations
- Led recruitment & staff development programs
- Designed SOPs and productivity monitoring systems
Operations Manager
MONOGRAM TRAVEL
01.2001 - 01.2009
- Streamlined booking procedures and operational workflows
- Oversaw travel consultants and ensured quality assurance
Senior Travel Consultant
OLYMPIA EXPERT TOURS
01.1992 - 01.2001
- Responsible for ticketing (marine & regular), groups, and FIT
- Built a loyal client base through excellence in service
Travel Consultant
TRIANA TRAVEL
01.1991 - 01.1992
- Managed air ticketing operations for individual & marine clients
Education
Business Administration
Open University
01.2015
IATA Diplomas - Standard & Advanced
AST
01.1993
Skills
- Strong organizational and supervisory skills in planning, scheduling and prioritizing to meet deadlines
- High level of attention to detail with ability to solve problems and think analytically
- Exceptional communications and negotiation skills, characterized by excellent quality customer service
- High level with sense of energy and action-oriented approach
Languages
English (fluent)
IT
- MS Office Suite
- CRM Tools
- GDS (Amadeus, Sabre, Galileo)
Timeline
Travel Consultant
ASPIDA TRAVEL
08.2023 - 07.2025
Country Project Travel Manager
iXchange
11.2022 - 06.2023
Commercial Director
Versus Travel
02.2020 - 06.2022
Commercial Director
MIDEAST TRAVEL / BCD Meetings & Events
01.2017 - 01.2019
Operations Director
BCD TRAVEL GREECE
01.2009 - 01.2017
Operations Manager
MONOGRAM TRAVEL
01.2001 - 01.2009
Senior Travel Consultant
OLYMPIA EXPERT TOURS
01.1992 - 01.2001
Travel Consultant
TRIANA TRAVEL
01.1991 - 01.1992
IATA Diplomas - Standard & Advanced
AST
Business Administration
Open University
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