Stergios Voulgaris
Network Field Technician
Athens,kaisariani
Summary
Proven Network Field Technician with a track record of enhancing customer satisfaction and optimizing network performance for INTRACOM. Expert in cable management and telecommunications, with a strong foundation in teamwork and problem-solving. Demonstrates professionalism and a commitment to excellence, continuously expanding knowledge in network technology. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Network Field Technician
INTRACOM
04.2013 - Current
- Enhanced customer satisfaction through prompt troubleshooting and resolution of connectivity problems.
- Ensured compliance with industry standards in all installations, upgrades, and repairs of network components.
- Optimized network performance with the implementation of effective cable management strategies.
- Contributed to the successful completion of key projects by collaborating closely with cross-functional teams.
- Demonstrated exceptional professionalism and commitment to excellence by consistently adhering to company policies and safety guidelines.
- Expanded professional knowledge base continuously, staying current on emerging trends and best practices in the field of network technology.
Bar Waiter
Bar Anatoli
06.2008 - 08.2012
- Maintained clean and organized bar area.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
Education
Networking And Telecommunications - Telecommunications Systems And Networks
TESYD
Nafpaktos, Greece 09.2006 - 06.2012
Skills
Cable Management
Wireless Networking
Equipment Installation
Telecommunications Knowledge
Help Desk Support
VoIP Systems
Teamwork and Collaboration
Problem-solving abilities
Professionalism
Languages
Greek
Native language
English
Intermediate
B1
Spanish
Beginner
A1
kung fu
improves and maintains physical and mental health
Timeline
Network Field Technician
INTRACOM
04.2013 - Current
Bar Waiter
Bar Anatoli
06.2008 - 08.2012
Networking And Telecommunications - Telecommunications Systems And Networks
TESYD
09.2006 - 06.2012