Stylianos Batos
Thessaloniki
Summary
Dynamic and results-oriented professional with a Bachelor's degree in International Trade. Experienced in effectively coordinating and executing logistics operations, warehousing and administrative, and promotional tasks to ensure successful outcomes. Skilled in booth setup, promotional materials management, and visitor engagement to maximize impact and foster networking opportunities. Strong ability to support event logistics, including travel coordination and post-event activities such as lead follow-up and feedback collection. A collaborative team player with a proactive approach to problem-solving and a commitment to delivering exceptional results in fast-paced environments.
Overview
23
23
years of professional experience
1
1
Certification
2
2
Languages
Work History
Supply Chain Officer - Logistics
Danish Refugee Council
05.2016 - 06.2023
- Implemented Logistics procedures and functions for DRC operations in North & Central Greece, ensuring compliance with DRC OH & Donors' regulations.
- Contributed to the preparation of Logistics Guidance notes/SOPs for streamlined operations.
- Coordinated daily activities of Warehousing and Inventory Management to maintain optimal stock levels.
- Established a 3PL monitoring system for enhanced logistics performance.
- Developed and maintained an updated database for Assets, GPEs, and Inventory.
- Collaborated daily with Procurement team and Program Unit for seamless operations.
- Played a key role in recruiting new Logistics staff and conducted training for onboarded personnel.
- Actively participated in the implementation and support of DRC Dynamics (ERP) in relevant Supply Chain and Program areas.
- Oversaw Fleet Management in coordination with the SC Assistant for efficient logistics operations.
Supply Chain Officer - Logistics
Danish Refugee Council
09.2022 - 12.2022
- Managed all logistics procedures for the newly established DRC Office in Warsaw.
- Ensured adherence to DRC and donor-specific procedures and policies.
- Implemented asset and GPE monitoring records into ERP Dynamics and cloud archiving platform.
- Coordinated with Program unit to ensure compliance with SOPs and Operational Handbook.
- Conducted comprehensive training of staff in all logistics procedures.
- Provided support to the Head of Support Services as needed.
- Oversaw the life cycle of goods, including preparation, shipping, and receiving.
Sales Senior Associate
Discount Markt
09.2014 - 12.2015
- Efficiently replenished stock on supermarket shelves to maintain optimal inventory levels.
- Provided attentive customer service to enhance the in-store shopping experience.
- Monitored stock replenishment needs daily, ensuring proper stock rotation and tracking expiration dates.
- Assisted as a checkout operator when required to facilitate smooth transactions for customers.
Store Manager
Women Apparel "Toi Moi"
01.2009 - 09.2014
- Spearheaded project management, ensuring timely ordering and receipt of merchandise to meet customer demands.
- Directed pricing strategies and maintained strict stock control measures to optimize profitability.
- Successfully managed the store's monthly and annual budgets, achieving financial targets.
- Maintained meticulous statistical and financial records to provide Senior Management with valuable insights.
- Recruited, trained, supervised, and inspired staff to deliver exceptional customer service, fostering a positive work environment.
- Implemented captivating promotional materials and displays to enhance the shopping experience and drive sales.
- Skillfully addressed customer queries and complaints, ensuring high levels of satisfaction and loyalty.
Sales Representative
Food company "Ioniki SA"
05.2008 - 01.2009
- Proactively contacted new clients and nurtured existing commercial relationships to drive business growth.
- Managed customer orders from receipt to delivery, ensuring accuracy and timeliness.
- Enforced adherence to the company's pricing policy to maintain profitability.
- Played a key role in the design and successful launch of new products, contributing to market expansion.
- Facilitated effective communication among all levels of plant staff to streamline operations.
- Contributed significantly to achieving sales targets/strategies and expanding market presence in alignment with regional growth objectives.
Sales Representative
Logistics Services "Kontzoglou SA"
05.2007 - 05.2008
- Cultivated and nurtured existing accounts while actively seeking opportunities for business expansion.
- Conducted outreach to prospective clients, showcasing the value proposition of our products/services.
- Negotiated contracts with clients, focusing on product specifications, pricing, and delivery terms to ensure mutual satisfaction.
- Presented product samples and market strategies to clients during face-to-face meetings, optimizing merchandise placement on store shelves.
- Proactively resolved customer and carrier issues to uphold service excellence and maintain positive relationships.
- Ensured adherence to the DIFOTIS principle (Delivery In Full, On Time, In Spec) for all deliveries, guaranteeing customer satisfaction and operational efficiency.
Warehouse Manager - Imports
Contract Furniture "Almeco SA"
05.2006 - 05.2007
- Strategically orchestrated inbound warehouse operations in alignment with company policies and regulatory requirements.
- Supervised all aspects of receiving, warehousing, distribution, and maintenance activities to ensure operational excellence.
- Designed efficient layout plans to maximize space utilization within the warehouse.
- Initiated, coordinated, and enforced optimal operational procedures to enhance efficiency and productivity.
- Planned workflow, delegated tasks, provided training to staff, and conducted performance appraisals to uphold high standards.
- Generated comprehensive reports and statistics, including IN/OUT status, dead stock, defective items, and returns, to inform decision-making and improve warehouse performance.
Production Controller
Textile Manufacturer "Meltemi SA"
09.2002 - 07.2003
- Upheld quality standards and enforced quality control measures to ensure product excellence.
- Managed the smooth operation of the production cycle, optimizing efficiency and output.
- Proactively addressed daily issues that arose during production, implementing effective solutions.
- Supervised production workers, providing guidance and support to maximize performance.
- Ensured availability of materials and tracked production schedules to maintain seamless workflow.
- Prepared comprehensive reports on production status, delays, and problems, offering insightful suggestions for improvement to enhance overall productivity.
Administrative Assistant
International Trade Fair
06.2000 - 10.2000
- Coordinated logistical, administrative, and promotional tasks for the organization's international trade fair presence.
- Assisted in booth setup, managed promotional materials, and engaged with visitors to maximize impact.
- Supported event logistics, including travel arrangements and accommodation coordination.
- Facilitated post-event activities such as lead follow-up and feedback collection for performance evaluation.
- Contributed to marketing collateral development to enhance the organization's trade fair presence.
Education
Bachelor of Science - International Trade
University of Western Macedonia
Greece 04.2001 -
Skills
Trained Heavy User on Dynamics Supply Chain Module, DRC
Certification
Kaya Training in Humanitarian Context
Timeline
Supply Chain Officer - Logistics
Danish Refugee Council
09.2022 - 12.2022
Supply Chain Officer - Logistics
Danish Refugee Council
05.2016 - 06.2023
Sales Senior Associate
Discount Markt
09.2014 - 12.2015
Store Manager
Women Apparel "Toi Moi"
01.2009 - 09.2014
Sales Representative
Food company "Ioniki SA"
05.2008 - 01.2009
Sales Representative
Logistics Services "Kontzoglou SA"
05.2007 - 05.2008
Warehouse Manager - Imports
Contract Furniture "Almeco SA"
05.2006 - 05.2007
Production Controller
Textile Manufacturer "Meltemi SA"
09.2002 - 07.2003
Bachelor of Science - International Trade
University of Western Macedonia
04.2001 -
Administrative Assistant
International Trade Fair
06.2000 - 10.2000
Kaya Training in Humanitarian Context
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