Sweta Singh

Business Analysis:

• Customer Data Optimization: Analyzed and optimized business processes, aligning with organizational goals to enhance customer and stakeholder satisfaction.
• Agile Collaboration: Worked in SCRUM sprints to deliver customer-facing solutions, effectively translating business requirements into technical implementations, demonstrating strong teamwork and adaptive problem-solving skills.
• Requirements Management: Collected user needs, prioritized features, and created actionable functional requirements for development teams.
• Stakeholder Engagement: Managed stakeholder communications, ensuring alignment on requirements and seamless project delivery.
• Data Governance: Led data governance initiatives to maintain data accuracy and compliance.
• Technical Expertise: Delivered automation solutions using Bash scripting, Python, and Jenkins to improve process efficiency.
• Documented and managed all the processes through Confluence.
• Conducted user research and gap analysis to identify areas for process digitization and improvement.
• Ensured robust testing, including UAT, to validate solutions and maintain high standards of quality and usability.
• Testing & Deployment: Conducted User Acceptance Testing (UAT) and deployed IAM and BCDR solutions to enhance system reliability and security. Led periodic production deployments ensuring robust data handling and system reliability.

DevOps

• Proficient in ETL processes, automation using Bash Scripting, Python, and tools like Jenkins.
• Expertise in Mark Logic, XQuery, and XPath for efficient data management and querying
• Managed and maintained MarkLogic system administration within a DevOps environment
• Configured and monitored platforms using PRTG, resolving incidents promptly to maintain operational continuity.
• Managed JIRA and TopDesk tickets for smooth development and production.
• Planned and installed upgrades of MarkLogic, Linux and Nifi Systems to enhance performances. Conducted monthly software patch for smooth functioning of the systems.
• Coordinated weekly meetings for internal and external groups.
• Built strong relationships with customers through positive attitude and attentive response.
• Analyzed data to identify root causes of problems and recommend corrective actions.

• Received comprehensive training in various Big Data tools, enhancing technical proficiency in data engineering and analytics

• Developed curriculum and taught theory and practical courses, fostering a strong foundation in educational leadership and communication
• Supervised graduation projects, collaborating with various organizations for student projects