Tariq Ramadan

• Developed and Delivered Curriculum: Created engaging lesson plans tailored to students aged 10-16, focusing on enhancing reading, writing, and conversational English skills.
• Assessed Student Progress: Regularly evaluated student performance through assignments and exams, providing constructive feedback to foster improvement.
• Collaborated with Faculty: Worked closely with fellow educators to develop and implement effective teaching strategies, contributing to a cohesive learning environment.
• Organized Extracurricular Activities: Coordinated events and field trips to immerse students in English-speaking contexts, enhancing their practical language application.
• Maintained Classroom Management: Established a positive classroom atmosphere by implementing clear rules and addressing behavioral issues promptly, ensuring a conducive learning environment.

ABC Language School is a prominent English language training institute in China, offering professional and engaging programs for both teenage and adult learners. Headquartered in Beijing, the school operates multiple branches across major cities, including Shanghai, Guangzhou, Changsha, Ningbo, and Harbin. With a team of over 1,000 employees, including approximately 600 teachers—160 of whom are foreign educators—ABC Language School serves over 20,000 English learners annually.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Managed high call volume with exceptional professionalism and efficiency.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Assisted call-in customers with questions and orders.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.