TEDI NAKO
Athens,Kallithea
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Dedicated hospitality professional with expertise in meal recommendations, customer service, and table service. Demonstrates a strong understanding of product knowledge, allergen and dietary requirements, as well as spirits, wine, and food service. Known for maintaining a positive attitude while delivering exceptional guest experiences. Committed to leveraging skills to enhance customer satisfaction and operational efficiency within the food and beverage industry.
Overview
5
5
years of professional experience
Work History
Waiter
M'S' Roof Garden
Athens, Monasthraki
12.2024 - 02.2025
- Remained calm under pressure, ensuring better performance during peak hours.
- Accommodated special dietary requests, enhancing customer dining experience.
- Liaised with kitchen staff for prompt order delivery to customers.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Managed over 80 customers per day
Restaurant waiter
Greco's Project
Athens , Syntagma
12.2022 - 10.2024
- Navigated busy dinner rushes without compromising quality of service.
- Maintained detailed knowledge of menu items to provide recommendations.
- Ensured cleanliness and organisation of assigned tables for a comfortable environment.f
- Assisted in the resolution of customer complaints, contributing to a peaceful atmosphere.ood
- Helped maintain a positive dining atmosphere, contributing to repeat business from satisfied customers.
- Adapted rapidly to changes in menu items or special offers, ensuring accurate communication to customers.
- Delivered excellent service by understanding and meeting specific dietary needs or preferences of guests.
Food runner
Hyper Astro Bar
Athens, Attica
04.2022 - 11.2022
- Accommodated special dietary requests, enhancing customer dining experience.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Explained dish components clearly to inform customers' decisions.
- Worked collaboratively with kitchen staff for efficient service delivery.ba
- Enhanced customer experience with timely delivery of food to tables.
- Delivered excellent service by understanding and meeting specific dietary needs or preferences of guests.
Assistant waiter
O Thanasis
Athens, Monastiraki
01.2021 - 03.2022
- Politely directed guests towards available seating thus managing footfall efficiently during peak hours.
- Responded swiftly to any complaints or issues, leading to increased customer retention rate.
- Improved customer satisfaction by promptly attending to guest queries and concerns.
- Managed high volume workloads during busy periods without compromising on service quality.
Assistant waiter
Misafir Restaurant
Athens, Monastiraki
07.2020 - 12.2020
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Remained calm under pressure, ensuring better performance during peak hours.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Maintained knowledge of menu items, leading to accurate order taking.
- Collaborated with waiters and servers to produce food ordered.
Education
Certificate of Higher Education - informatics
Sivitanideios Sxolh
Athens, AtticaSkills
- Meal recommendation
- Customer Service
- Product knowledge
- Table service
- Positive attitude
- Allergen and dietary requirements
- Spirits, wine and food service
Languages
English
Proficient (C2)
Greek
Native
Spanish
Advanced (C1)
Albanian
Native
Custom
Hello,
My name is Tedi and I'm an enthusiastic, self motivated, reliable and responsible
hard working person. I'm able to work well both in a team environment as well as using
my own initiative
Timeline
Waiter
M'S' Roof Garden
12.2024 - 02.2025
Restaurant waiter
Greco's Project
12.2022 - 10.2024
Food runner
Hyper Astro Bar
04.2022 - 11.2022
Assistant waiter
O Thanasis
01.2021 - 03.2022
Assistant waiter
Misafir Restaurant
07.2020 - 12.2020
Certificate of Higher Education - informatics
Sivitanideios Sxolh
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