Athanasios Chalkias

• Establish positive rapport with guests through exceptional communication skills and personalized service offerings.
• Train food and beverage service personnel, confirming staff to provide recommendations and answer questions.
• Oversee selection, ordering and inventory controls of wine, beer and alcohol program.
• Select wine, beer and alcohol products based on customer feedback and local product availability.
• Build stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.

• Oversaw daily operations to ensure a smooth flow of service during peak hours.
• Issued new cocktails and ways to establish consistency throughout the resorts outlets.
• Following up and handling guest complaints regarding Food & Beverages.
• Organized and delivered Greek spirits tastings.
• Maintained highest standards for beverage quality and service.
• Loaded and operated beverage dispensing equipment such as Tap Cocktails.
• Motivated staff to perform at peak efficiency and quality.

• Enhanced customer satisfaction by implementing innovative food and beverage presentation techniques.
• Managed inventory levels for optimal stock availability, reducing waste and cost overruns.
• Collaborated with the executive chef to create seasonal cocktail menus and winelists aligned with current culinary trends.

Organizing, storing new equipment and suggesting to HORECA Customers ways of modern, "wow" factor presentations with our equipment ( plates, cutlery, glasses and table decoration products).

• Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

• Developed a strong company culture, fostering teamwork and collaboration among staff members.
• Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
• Improved customer satisfaction ratings by consistently delivering high-quality products and services.
• Established team of motivated and highly skilled employees to help run business.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Boosted customer satisfaction by implementing innovative bar management strategies.
• Crafted special drink and cocktail menu items for seasonal offerings.

• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Introduced new cocktails to the menu based on market research that became popular choices amongst customers.

• Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
• Improved customer satisfaction ratings by consistently delivering high-quality products and services.
• Interacted well with customers to build connections and nurture relationships.
• Boosted customer satisfaction by implementing innovative bar management strategies.
• Collaborated with kitchen team for seamless integration of food and beverage offerings.
• Participated in regional competitions representing the establishment showcasing unique cocktails resulting in increased recognition.