THEMIS ANGELIKI DRITSOPOULOU
Legal Actions Specialist
Nea Smyrni,I
Summary
Law graduate of Dimokriteio panepistimio of Thrace. Msc in banking and finance law of the University of peiraeus. 5 years professional experience in judicial portfolio management and legal actions. Participation in auctions. Knowledge of the L.3869/2010, 4605/2019 4738/2020 legal framework. Training collection employees in legal actions and negotiation tecniques.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Collections agent
Mellon ΕΠΑ
07.2019 - 09.2021
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Counseled debtors on payment options and arranged installment agreements.
- Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
Legal Actions Officer
Randstad Hellas
10.2021 - 09.2022
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Generated reports detailing findings and recommendations.
Litigation controller
UCI Greece
- Monitor and control the management of litigation processes and properties
- Liquidation procedures
- Participating in auctions
- Responsible for the completion of the foreclosure procedure
- Responsible for the loan management under: L.3869/2010, L.4605/2019, L.4714/2020 framework
- Court hearings attendance
- Monitoring and evaluating of all the external collaborators (lawyers-bailis-notaries)
- Study and evaluate debtors' creditworthiness and nancial situation in order to apply the appropriate loan curing solution (Loan Restructions & Payment in kind)
- Presenting Department 's performance in the Executive Committees
- Participation in Litigation Comittees
Collection and Back-office Trainer
Fragou Law Firm
01.2024 - Current
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Collaborated with subject matter experts to create accurate training content.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
- Developed comprehensive evaluation system to measure training effectiveness and inform future improvements.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Built and maintained professional relationships with vendors and suppliers.
Education
Law -
Dimokriteio Panepistimio Thrakis
Komotini, Greece 09.2011 - 05.2018
Msc in banking and finance law - undefined
University of peiraeus
09.2021 - 05.2022
Skills
Strategic Planning
Staff Training and Development
Time management abilities
Work Planning and Prioritization
Complex Problem-Solving
Teamwork and Collaboration
Decision-Making
Multitasking
Positive Attitude
Computer Skills
Adaptability and Flexibility
Excellent Communication
Personal Information
- Date of Birth: 12/08/1991
- Nationality: Greek
Languages
English
French
Spanish
Timeline
Collection and Back-office Trainer
Fragou Law Firm
01.2024 - Current
Legal Actions Officer
Randstad Hellas
10.2021 - 09.2022
Msc in banking and finance law - undefined
University of peiraeus
09.2021 - 05.2022
Collections agent
Mellon ΕΠΑ
07.2019 - 09.2021
Law -
Dimokriteio Panepistimio Thrakis
09.2011 - 05.2018
Litigation controller
UCI Greece
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