Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
THEODORA NTOKOU

THEODORA NTOKOU

Sales Assistant
Zurich

Summary

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

7
7
years of professional experience

Work History

Sales Assistant

Dangerous Minds
04.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.

Sales Assistant

Calin S.A.
01.2019 - 02.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Helped customers locate products and checked store system.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Assistant Accountant Intern

Christos Pitiakoudis Tax Services
09.2017 - 12.2018
  • Assisted senior accountants with audit preparations, gathering necessary documentation and responding to inquiries.
  • Developed strong working relationships with vendors to negotiate favorable payment terms and resolve any invoice disputes promptly.
  • Maintained strict confidentiality of sensitive financial data, upholding company policies and protecting stakeholder interests.
  • Implemented streamlined filing systems to enhance organization within the finance department, minimizing time spent searching for critical documents.

Education

BBA - Accounting And Finance

Univercity of West Attica
Athens, Greece
04.2001 -

Skills

Customer Service

Languages

Greek
Native language
English
Proficient
C2

Timeline

Sales Assistant

Dangerous Minds
04.2023 - Current

Sales Assistant

Calin S.A.
01.2019 - 02.2023

Assistant Accountant Intern

Christos Pitiakoudis Tax Services
09.2017 - 12.2018

BBA - Accounting And Finance

Univercity of West Attica
04.2001 -
THEODORA NTOKOUSales Assistant