THEODORA NTOKOU
Sales Assistant
Zurich
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Dangerous Minds
04.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers locate products and checked store system for merchandise at other sites.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
Sales Assistant
Calin S.A.
01.2019 - 02.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Assistant Accountant Intern
Christos Pitiakoudis Tax Services
09.2017 - 12.2018
- Assisted senior accountants with audit preparations, gathering necessary documentation and responding to inquiries.
- Developed strong working relationships with vendors to negotiate favorable payment terms and resolve any invoice disputes promptly.
- Maintained strict confidentiality of sensitive financial data, upholding company policies and protecting stakeholder interests.
- Implemented streamlined filing systems to enhance organization within the finance department, minimizing time spent searching for critical documents.
Education
BBA - Accounting And Finance
Univercity of West Attica
Athens, Greece 04.2001 -
Skills
Customer Service
Customer Needs Assessment
Fitting room maintenance
Friendly and Helpful
Teamwork and Collaboration
Effective Communication
Multitasking
Attention to Detail
Store Organization
Languages
Greek
Native language
English
Proficient
C2
Timeline
Sales Assistant
Dangerous Minds
04.2023 - Current
Sales Assistant
Calin S.A.
01.2019 - 02.2023
Assistant Accountant Intern
Christos Pitiakoudis Tax Services
09.2017 - 12.2018
BBA - Accounting And Finance
Univercity of West Attica
04.2001 -